Senior Director Variable Operations

AutoNation Headquarters Position Summary The Senior Director of Variable Operations is responsible for the traffic management of Franchised business and AutoNation USA stores including E-commerce, Phone and Walk-in opportunities to maximize sales and maintain profitability. They will be responsible for We Buy Your Car traffic management for all lead sources to maximize the purchase rate and maintain profitability and to develop and implement processes to improve retail operational results. Job Responsibilities Manage the CRM tool reporting working with the Region and Corporate Teams to increase Sales Efficiency and grow used vehicle sales more than the industry average. Continuously strive to identify and implement opportunities by market and store to improve the sales funnel, close rates and process execution. Manage the WBYC reporting with the Region and Corporate Teams to increase our purchase rate to ensure we grow used vehicle sales more than the industry average. Provide support and guidance to the Market RODM’s to ensure they are effective with traffic management and the WBYC process including assisting with the onboarding process of new hires. Assist in the new vehicle price setting process. Provide all needed operational reporting and analysis on a standard and ad hoc basis. Assist in the implementation of new pilot programs and initiatives related to the sales operations. Partner with training department to support variable operations training efforts. Teach and establish curriculum for the variable operations section of GMU. Qualifications (Required) Exceptional analytical and computer skills, excellent verbal and written communication skills, ability to handle multiple tasks at one time under time pressure. Operate as an independent thinker in helping identify and solve complex business problems. 10-15 years of analytical and operational experience Expert knowledge of Excel Qualifications (Preferred) Bachelor’s Degree Previous automotive experience Organizational Relationships Interacts extensively with the Market RODM’s, Region Teams, Corporate Team, and General Managers. Company Overview AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with