Senior industrial engineer - MAD hub

Position Summary: Department summary: The mission of the Hub Engineering department is to champion a culture of engineering fundamentals as the foundation that will enable our facilities to operate as safely, cost effectively, and flawlessly as possible. Building a successful partnership with operations is an essential part of the Hub Engineering mission. Direct feedback from front line employees and local management is critical to continuous improvement. Hub engineering will be the on-site team that will transform the users’ feedback and business needs into a reliable set of core standards. Through this partnership, engineering and operations will work together on improvements and innovations that will shape the future of the company. Key responsibilities: To conduct sort observations and make recommendations to operations leadership on methods increasing efficiency, service, quality, and safety; actively observe all shifts each month To develop and update engineering/staffing plans based on forecasted package volume, volume availability, package distribution, conveyable/non-conveyable/freight/ documents processing plans, contingency plans, and historical data To train operations management on engineering principles, methods, and procedures (e.g., volume availability, engineering metrics, and push vs. pull throughput) To perform various analyses on cost reductions through the utilization of sound engineering principles resulting in productivity and quality enhancements To analyze package volumes and staffing in the development of an outfeed layout that enables the safe and efficient flow of parcels, equipment, and people through the facility To create detailed plans for peak season and other special holidays using available forecasts, local projections, and historical information To engage linehaul, operations, engineering, and other stakeholders to assess load plan and recommend changes that optimize network capacity and improve volume availability To manage the investigation and identification of opportunities for improved processes from innovative thinking and new products and services; to manage the development of those opportunities into business cases for investment; to present these cases to senior management To utilize Quality Driven Management (QDM) to lead and/or participate in projects to improve service, increase quality, and reduce cost To implement, train, and monitor new program initiatives/rollouts and facility projects from engineering, operations, linehaul, information technology, and other departments To configure and maintain sort system package routing in order to optimize outfeed layout or to answer the needs of destinations The ideal candidate will have: University degree in industrial engineering, or equivalent. 2+ years engineering experience, preferably in express, warehouse, logistics or transport industries; knowledge of FedEx/TNT operations is a plus Prior project management or engineering/operations management experience preferred Demonstrated experience in optimizing processes, improving service delivery and achieving unit-cost reductions Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs Knowledge of automated parcel sort systems and warehouse material handling processes Knowledge of Kaizen & TQM continuous improvement programmes and techniques, such as Lean and Six Sigma; Black Belt certification is a plus Proficient in MS Word, Excel, Access, PowerPoint and Visio Experience with programme / project management of complex large-scale projects Fluent in English and Spanish Experience in multicultural and cross-functional environments A flexible approach to work, including the ability to work independently and work different shifts Additional Information Posting Date: 05-December-2022 Closing Date: 19-December-2022 FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all Our Company FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by