Service Desk Analyst

Role/ Position IT Service Desk Analyst (English OR Mandarin OR Cantonese OR Thai speaker) Years of Experience 1 – 5 years Work hours Required on call-support/On-shifts (6AM shift and 10PM Rotational shift) Skills IT, Technical support, Troubleshooting, Location Wipro office/On-site/Hybrid(The Gardens Midvalley, KL) Job type Permanent with Wipro Limited No of positions/ Vacancies 10 Skills Needed Job Description Key skills required for the job are: SD - Service Desk Support-L1, (Mandatory) As an Engineer, you are responsible for providing support for troubleshooting requirements in the Engineering, Infrastructure service or Product/Package Implementation space. You are expected to apply know-how with minimal or broad supervision and be involved in implementation, integrated testing, debugging and documentation and may be required to work as on-call support or in shifts. Requirement · Ability to speak English OR Mandarin OR Cantonese OR Thai · Experience Service Desk Support/Technical Support/IT support TIS Service Desk