Overview / Responsibilities The Business Systems Support (BSS) team provides support to Oracle HRMS, Payroll, Finance, Supply Chain and Projects functions. The BSS Systems Administrator will perform administrative tasks within Wood Oracle ERP applications and other associated applications. Responsibilities: <ul><li> • Creating user accounts, modifying user accounts and resetting passwords for ERP applications and other associated applications • Monitoring, updating and re-directing support tickets and assisting resolution by liaising with IT&S personnel, business users and third parties • Resolving minor technical issues and other basic non functional queries • Assisting other users with gaining access and using 3rd party support tools; providing support with escalating tickets • Responsible for scheduling system changes in adherence to change management processes after agreeing appropriate windows with the relevent parties • Communicating production and non-production system outages and other information to the appropriate user groups, informing users of system downtime and other activities that may affect operations. • Providing evidence to internal and external audit teams • Providing support for quarterly reviews and privileged access reviews • Providing support with document control activities to ensure the correct document versions are stored in the correct location • Performing other IT&S system related activities as required • Responsible for ensuring that all systems and associated support systems are administered in accordance with internal procedures and utilising processes agreed with auditors </li></ul> Skills / Qualifications Qualifications: • Educated to High School/Secondary level to higher A level or equivalent standard as a minimum Knowledge, skills and experience: • One year in an administrative or similar role • Proficient in Microsoft Word, Excel and Powerpoint • Strong administrative skills • Able to communicate clearly with others • A willingness to learn new systems and technologies Personal attributes: • Proactive and able to work on own initiative • Good interpersonal skills • Good communication skills. Fluent written and verbal English essential. • Ability to interact directly with business users in a concise manner • Good written skills, with the ability to create and maintain documentation • Acts consistently with and represents the culture of the organisation • Ability to work well as part of a team • Well organised and excellent time management • Interest in development of knowledge of new applications and practices • High level of personal integrity including confidentiality and compliance with Wood business ethics and Wood core values Ability to: • Act as part of a highly skilled and professional team providing support to a global business across diverse locations • Present new ideas and influence decision making within established frameworks • Advise and guide on user management processes and policies • Work with global colleagues, effective use of communication tools (Skype, eMail, phone etc Company Overview Wood is a global leader in engineering and consultancy across energy and the built environment, helping to unlock solutions to some of the world's most critical challenges. We provide consulting, projects and operations solutions in more than 60 countries, employing around 40,000 people. www.woodplc.com Diversity Statement We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Business Systems Administrator - System Control

تفاصيل ومتطلبات الوظيفة

وظائف مشابهة قد تهمك

ViiV (GSK) US Competitive Intelligence & Market Research Lead

Remote Support Engineer – Night Shift

Primary Technical Support Engineer

Services Partner Deployment Specialist

Senior IT Project Manager

Senior Manager Quality Assurance

IT Project Manager - Consultant

D&it Affiliates Advisor

Þmo Site Engineer

Principal Software Engineer

ملخص الوظيفة