Sales Representative

Responsibilities The Sales Representative position will manage and be responsible to ensure the delivery of international sales targets and company brand in markets. Position will be primarily responsible for ensuring a positive revenue stream from the sale of ticket and ancillary products through various channels. The sales representative will develop tactics to educate in market sales channels best practices to achieve sales objectives and improving the Guest experience. Will be responsible for ensuring positive brand awareness in market by creating fun and exciting engagement opportunities. Will develop local relationships, external and internal events, and marketing techniques to ensure the Spirit Brand is positioned positively in the international markets. In addition, the sales representative should be able to adapt to fill the company’s business needs in an ever-changing competitive landscape. Requires experience in the Latin America and the Caribbean region. Expert in the industry concepts, practices, and procedures. Leads and directs the work of the City Ticket Offices (CTOs) in the region. A wide degree of creativity and latitude is expected. Overall positioning of Spirit Airlines in the third-party distribution channels. Formulate strategy, analysis, and policy development on multi-channel distribution outlets. Ensure tactics, strategy and efforts align with company direction and objectives. Provide direction, feedback, and support to management on functional, technical and project responsibilities. Continue to expand Spirit’s distribution into channels inclusive of online, brick and mortar, consortia, wholesalers, and affiliate sales arenas. Lead our team in management of third-party distributors in all Spanish speaking markets. Organize and participate in sales blitzes. Develop and maintain professional relationships with travel agents in a wide territory. Solve problems for travel agents as it relates to their customers. Lead educational meetings about new sales products and other developments. Events/Promotion: Be a champion for the Spirit Airlines Business model. Understand the benefits of a Value airline in the Americas. Organize events for Travel Agents within and under budget for new routes. Work with team to run event and minimize possible problems. Secure venues for promotional events. Record and maintain accurate records and files from promotional events. CTO Program: Manage current and develop a strategy for future CTO accounts. Able to identify leading TAs in the international marketplace that will work with Spirit to drive volume and increase international POS bookings. Able to coordinate and oversee the CTO Summit, by securing sponsorships from industry partners. Assist Mgr. II, Sales with strategy development and implementation of initiatives to reduce cost of sale and/or increase revenue. Work to help draft reports that clearly identify sales and/or revenue performance and opportunities. Maintain a good grasp of internal tools – Sky Speed/Sky Utilities and provide back-up assistance with contract negotiations and communications assignments Financial responsibilities – Expense forecasting for team expenditures. Work with industry entities to secure sponsored funding for travel agency/ travel agent events and functions. Online Travel Agency relationship management. Maintain superior relationships with all levels with OTAs and other high-volume sellers. Act with urgency when disruption occurs to minimize revenue risks. Understand and articulate best of class channel distribution. Analytical – identify risks and opportunities using data to mitigate risks and expose opportunities within 3rd party distribution. Produce weekly/monthly decks that show where the best use of resources could be deployed and organize actions to assist the company to strengthen its exposure to risk. Business Model Education – implement strategies to educate TAs about the Spirit business model for educating consumers before, during and after the booking process. Work to reduce the gap between external channels and internal channels with respect to customer understanding and satisfaction May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs, or technical developments). Qualifications Bachelor's degree or equivalent experience (Business Administration, Marketing, Communications, and/or related field). 3-5 years of experience. Communication: Skilled in written and verbal communications in both English and Spanish, crafting messaging and expressing intent powerfully and simply. Public Speaking: Expert presentation skills. Sky-Speed, Sky-sales and GDS functionality. Knowledge of API and GDS communication protocols. Microsoft Office: intermediate level with Microsoft Word, advanced skills in Excel, and expert PowerPoint skills used for presentations to clients, senior executives and above. Contract Execution: Possess a broad knowledge and understanding of executing and negotiating promotion and/or event contracts. Analytics: Expertise with data manipulation, interpretation, and the ability to effectively implement change based on findings. Drive for results: Enjoys working hard and relishes a challenge, can be counted on to successfully meet and exceed goals, seizes opportunities, and pushes self and others for results. Managing & Measuring Results: Owns and assigns responsibility for tasks and decisions; always holds self and others accountable at all times; makes adjustments as needed; measures result and actively seeks feedback to improve processes and results. Organizational Agility: Understands how organizations work; knows how to accomplish things through formal channels and informal networks; understands the reasoning behind key policies, procedures, and practices; and understands the culture of organizations. Problem Solving: Uses logic, data, and accurate analysis to solve difficult problems and provide effective solutions; probes all sources for root causes and potential solutions; ability to anticipate hidden issues/problems and take appropriate action; and makes accurate, timely decisions based upon analysis, wisdom, judgment, and experience. Creativity/Innovation: Injects originality into daily work through research, personal knowledge, and networking relationships; thinks “outside the box”; encourage new ideas and solutions; and takes appropriate risks. Productivity: Focuses time and resources on activities that will yield the greatest benefit; gets work done within a given time frame; works effectively under pressure/balances multiple objectives; and obtains information and utilizes resources effectively. Teamwork: Openly shares information, knowledge, and expertise with the team and co-workers; appropriately gives and is open to feedback from team/coworkers; defines success in terms of the whole team. Trustworthy: Is seen as a widely trusted, direct, truthful individual; adheres to an appropriate set of core values and beliefs during good and bad times; honesty, candor, confidentiality, fairness, and reliability; and follows-up on commitments made in a timely, accurate, and complete basis. Domestic & International travel approximately 50% of time. Exert up to 25 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Physical demands are in excess of those of Sedentary work. Light work usually requires walking or standing to a significant degree. Hybrid. *Please be advised that you will be asked to complete a required assessment to be considered for this position. This assessment will be emailed to you after you apply. Please be sure to check your Spam folder and/or junk mail if you do not receive it. * We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits, and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our Team Members. Overview At Spirit, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet! Fly With A Winner: We are proud to be recognized by Forbes as one of America’s Best Employers for Diversity 2022 and by LinkedIn as a Top Company in the Travel & Hospitality industry. Our constant growth and improvement means boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success. The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live. That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation. Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them. Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family. EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer.  All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.