Principal Engineer, Software Development & Engineering

Comcast’s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Job Summary The DevX Run Observability Team develops, delivers, and operates platforms and services to enable Comcast’s engineering and operations teams to understand the health of our products and services in real-time. Our massively scaled systems support thousands of users and store pedabytes of data. Our vision is to enable engineering and technology operations groups at Comcast to identify the internal state of their complex systems and infrastructure in a consistent and easy way. Our desired outcomes are reducing MTTR (mean time to recover), enabling higher-order observability patterns such as AIOps, and making Observability and enabler of software development. The DevX Team is an entire organization committed to improving the developer experience at Comcast. Within DevX, the Observability Team endeavors to reduce the friction for developers to integrate with best in class observability platforms using best practices and efficient deployment patterns With this goal in mind, the Observability Team seeks to enhance an established Kubernetes platform, used to run our ELK stack, for use across all of our applications. To that end, we seek a talented Kubernetes engineer. Job Description In this role, you will: Demonstrate your technical expertise to maintain and improve a highly scaled ELK environment that ingests over 200 TB of data per day; Provide technical leadership to a team of 8 engineers and a manager; Gain exposure to many teams throughout the organization to understand their needs and develop your platform to meet the requirements Collaborate with internal lines of businesses in a group setting and discuss the various aspects and benefits of the platform Qualifications: 3+ yrs of Elastic DevOps Engineer – will accept less experience from a very high volume Elasticsearch environment Intermediate to expert level SW Dev skill in Python, Java, Javascript, Go or similar language class Intermediate to expert level System Admin for containers and JVM apps Intermediate to expert level Service Operator for DB as a service or similar As A Service operation Ability to build test suites for upgrade and rainy day scenario app testing Experience in automation to keep systems consistent, upgrades or MACD tasks Demonstrated team mentorship and product ownership Experience with distributed tracing is a plus Our Team We have a bias for action and outcomes We are agile and seek continuous improvement We take our work seriously, but don't take ourselves too seriously We are passionate about winning together We treat customers as partners rather than as tickets to be closed We value delivering usable solutions now and iterative refinement over holding out for a perfect solution later LOCATION: This role can be located in any of our three core locations: Philadelphia, Denver, or Reston, VA Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be hardworking learners, users and advocates of our groundbreaking technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new insights. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks, and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors, and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.