Technician Trainer - RushCare

Rush Truck Centers is the largest network of heavy- and medium-duty truck dealerships in North America, selling and servicing Peterbilt', International', Mitsubishi Fuso', Ford', Hino' and Isuzu' trucks at over 120 state-of-the-art facilities in 22 states.' We provide a full range of aftermarket solutions, backed by a $250+ million parts inventory, over 2,400 service bays and 26 collision centers.' Full-service truck leasing and rentals are available, as well as financial and insurance services. Summary: Responsible for the development and implementation of training programs and technical knowledge support for the Rush Truck Centers and assigned Waste locations. Reports to Director of Operations Technology and Innovation. Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services. Responsibilities: Other duties beyond this representative listing may be assigned to the essential job duties and responsibilities of this position based on Company needs. Instruct and train all service technicians on specific tasks/functions – a developmental list will be completed for each technician by their respective service manager and provided to each trainer. Provide on-the-job instruction/training with one to five technicians during each workday at various locations throughout Peterbilt Dealers and Waste Locations. Will work at assigned location(s) on a rotational basis, and periodically at customer facilities with on-site technicians and/or customer technicians (as scheduled). Develop/teach course curriculum to cover: proper PM for class 7 and 8 vehicles, basic electronic troubleshooting and check engine light diagnostics, proper DPF and after treatment troubleshooting and proper DPF cleaning, regen, etc., fuel system, etc. Work with vendors and coordinate to leverage classes conducted by the vendors at various locations nationwide, ie, Peterbilt Bendix, Jost or Holland 5th wheel classes, Eaton drive line or rear end classes, Paccar for assorted classes, etc. Coordinate with Warranty Manger to assist branches in warranty procedures. Serve as mentor for lower level technicians to support their development into higher level roles. Keep abreast of new equipment and tools available and recommends purchases. Work with department managers to maintain high-quality service repairs and minimizing comebacks. Keep current on training for new technologies and updates on current technology. Must be willing to travel (20%). Ability to multi task under pressure. Must have strong interpersonal, communication, and leadership skills. Strive for harmony and teamwork with the departments and customer sites at all locations. Maintain a professional appearance and conduct that favorably represents the company. Maintain safe work environment. This includes following customer-specific safety procedures. As a condition of continued employment, the employee is required to exhibit positive corporate citizenship, with demonstrated ability to positively interact with others, follow required Company policies and procedures which include but are not limited to policies regarding conduct, record keeping, and safety. As a condition of continued employment the employee is required to refrain from any behavior that is construed as sexual harassment, harassment and/or creating or participating in a hostile work environment, and/or violence in the workplace. Marginal Duties: Includes the following. Other duties may be assigned. Maintain reporting systems required by regional management and corporate personnel. Must be willing to train during swing shift and weekends periodically. Most training will be conducted Monday through Friday. Education & Experience High school diploma or general education degree (GED). Must have at least a level 5 (Journeyman) technician knowledge and experience. Other Skills and Abilities Required Must maintain all factory (OEM) required dealership training and certifications on respective products. Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company’s insurance carrier. A current and valid commercial driver’s license with a driving record that meets the insurability guidelines set forth by the company’s insurance carrier is preferred. Benefits We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.