í Supervisor-Emergency Department-MSBI-Full Time-Evening

Strength Through Diversity Ground-breaking science. Advancing medicine. Healing made personal. Roles & Responsibilities: Req
2812930 Job Summary The Supervisor will oversee the Registration points-of-services ensuring adherence to protocol. Educate and train staff on existing processes and new enhancements. Duties and Responsibilities Supervise all Registration points-of-services ensuring that established protocols are being adhered to and staffed appropriately; adjusting staff as patient flow demands. Address patient's/visitors concerns & satisfaction as relating to registration/patient flow process; escalate matters as needed. Work in collaboration with the Manager and Administrative Director in scheduling, timekeeping, quality reviews, recruitment, and corrective action as needed. Reconcile cash/credit, and co-pay collections daily. Tracking staff metrics of copays, referrals, and duplicate charts. Work in collaboration with the management team in designing ED Registration procedures and quality programs. Educate all Registration staff on Registration protocols, enhancements, and demographics, and provide re-education as needed. Ensures supply inventory of Registration points-of-services and order/replenish inventory as depleted. Maintain departmental equipment and escalate as needed. Communicate with other departments/staff to address patient issues. Other duties as assigned. Education Requirements BA required Masters preferred. Experience Requirements Prior experience within Registration or related field. Minimum of three years of Supervisory experience. Strength Through Diversity The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by: Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong, and are able to professionally advance. We share the belief that all employees, regardless of job title or expertise, contribute to the patient experience and quality of patient care. Explore more about this opportunity and how you can help us write a new chapter in our history! Who We Are With over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve. Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai. The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its employees and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status. EOE includes Veterans and the Disabled Compensation The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $59,267.00 - $88,900.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.