Server Attendant-Fine Dining

­ditional Information Seven PM Job Number 22205741 Job Category Food and Beverage & Culinary Location The Ritz-Carlton Grand Cayman, P.O. Box 32348, Grand Cayman, Cayman Islands, Cayman Islands VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Food and Beverage Employee A motivated individual with a pleasant personality to execute flawless service and support the Food and Beverage Department in all areas and phases of the operation to ensure consistent and high level service throughout pre-dining and post dining phases of restaurant events and activities. The positon is responsible for answering questions on menu selections, preparing all restaurant dining and event documentation, restaurant reservations, and coordinating with group sales and/or catering sales, hotel departments, and guests, additional meal requirements, dietary restrictions or needs, and special requests. Communicates to the Food and Beverage and Culinary teams the relevant information and record transaction in MICROS or in Opera as is appropriate. Support the Food & Beverage Outlets and Banquets by Setting up and breaking down designated function rooms and event space to group's requirements in accordance with hotel standards. Providing a warm welcome to guests, advising them of menu options and answering questions about products & services where necessary Preparing and monitor the Food and Beverage Outlet for service and guest comfort Providing food and beverage service, including alcohol Complete closing duties, including credit card cash handling/banking as is appropriate Participate in training when required Must be 18 years of age or older 2-3 years previous food and beverage serving experience Hospitality Graduate or Certified Service Professional preferred. Experience with working with POS system and Oracle Hospitality Simphony desirable Ability to multi-task and work in a fast pace environment Must be team-oriented and very attentive to details Excellent guest service skills and communication skills Excellent computer skills in Excel and Word Excellent Telephone skills Must be able to carry up to 25lbs. Must be able to work flexible working hours, weekends and holidays Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.