ìommerce Key Account Manager

Key Areas of Responsibility: Improve Schneider sell-out at both Distributor’s eStores (standalone & authorized store on Marketplace) and SE Flagship stores on marketplace, through following core eCommerce tasks: Organize updates of the digital customer experience per target persona Improve and Enrich online content based on customer persona understanding on each eStore/platform Define and execute the annual ecommerce campaign & promotion calendar in synchronization with both Market Place and offline distributors with a clear week by week detailed activity list. Establish a structural way of working for reporting, analytics and execution of plans Report sell out per eStore/platform and work with eKAM, KAM to improve listing (product scope, pricing, promotion, content) Provide analytics to measure and improve campaign/promotion effectiveness Recommend and help improve technical functionalities of distributor’s standalone stores Daily coaching to SE team and distributors to improve eCommerce understanding and competence. Position of the job in the organization: The eCommerce Project Associate drives SE online sales by executing clearly defined eCommerce tasks and work with country eKAM and DCX as one team, reporting to the Business VP of Home & Distribution dotted line to eCommerce Project Manager. Key Areas of Responsibility: Improve Schneider sell-out at both Distributor’s eStores (standalone & authorized store on Marketplace) and SE Flagship stores on marketplace, through following core eCommerce tasks: Organize updates of the digital customer experience per target persona Improve and Enrich online content based on customer persona understanding on each eStore/platform Define and execute the annual ecommerce campaign & promotion calendar in synchronization with both Market Place and offline distributors with a clear week by week detailed activity list. Establish a structural way of working for reporting, analytics and execution of plans Report sell out per eStore/platform and work with eKAM, KAM to improve listing (product scope, pricing, promotion, content) Provide analytics to measure and improve campaign/promotion effectiveness Recommend and help improve technical functionalities of distributor’s standalone stores Daily coaching to SE team and distributors to improve eCommerce understanding and competence. Position of the job in the organization: The eCommerce Project Associate drives SE online sales by executing clearly defined eCommerce tasks and work with country eKAM and DCX as one team, reporting to the Business VP of Home & Distribution dotted line to eCommerce Project Manager. Qualifications Experience & Skills: Minimum 2 years of e-commerce management and/or online business development. Experience in eCommerce, eShop operation, optimization Understands eCommerce value chains; shopper behaviour, and be able to drive customer centric digital marketing campaigns and content improvements Having a solid understanding of digital analytics, to drive ROI improvements on digital marketing activities Good general understanding of e-marketing tools and instruments (SEA, SEO, Affiliation, Syndication, Retargeting, Mobile Marketing, …) Competency & Behaviour: In touch and up to date with the ‘out-side’ digital world Operational & pragmatic thinking Able to transform strategic thinking into operational business initiatives that deliver tangible business outcomes Excellent analytical ability Writes and presents effectively; adjusts to fit the audience and the message. Language: fluent in English speech and writing Schedule: Full-time Req: 0087XK