Customer Care Specialist

What will you do? Be the first point of contact for customers and partners Support clients and our Sales team with order processing Find solutions for customer queries (product suitability & substitution, discounts, account status, unusual and urgent orders, etc.) Provide basic technical support for external customers Increase customer satisfaction via excellent customer service What qualifications will make you successful? Bachelor's Degree (Business Administration, Logistics, Technical, etc. - can be a student) At least one year experience in Customer Care, Logistics Fluent Latvian, business English, spoken Russian Good computer skills Experience in customer complaint resolution process Experience in SAP is an advantage What's in it for me? Competitive salary Well being initiatives Medical, Life and Accident insurance Hybrid working Work life balance Growth and development Team celebrations Company gifts And many more in trust-based culture Let us learn about you! Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue 137 000+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.