Technical Executive - Operations Department

We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands. We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team. Find out more on https://jobs.rentokil-initial.com 我們是能多潔集團，是一家國際服務公司，是害蟲防治和衛生方面的專家, 於香港發展超過 56 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。 我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。 我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。 請鏈接網站 https://jobs.rentokil-initial.com Responsibilities: Responsible for preparing and presenting pest control report for clients Coordinate with other departments on implementation of pest control project and monitor the progress Respond to complaints and resolve issues to the clients’ satisfaction Assist Technical Manager in the periodical review of service materials, equipment, vehicles and techniques employed with a view to improving productivity and cost effectiveness Assist Technical Manager to identify training and staff development needs; assist in service related training; conduct field or classroom training for Technicians, Sales or other departments Candidate with more experience will be considered as senior position Handle ad hoc projects assigned by managers Requirements Higher Diploma and above Candidate with relevant working experience is an advantage Self-motivated, able to work under pressure and strong sense of responsibility Detailed minded, well organized and quick response Excellent customer service skills, effective interpersonal, presentation and communication skills Good command of spoken and written English and Chinese Proficiency in MS office applications Outdoor work is required Benefits Competitive salary package 13-month salary Performance incentive Dental insurance Annual medical check up 5-day work week Paid Public Holiday Annual Leave Marital leave Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services) Offer learning & development and training program Excellent promotion opportunities Excellent company culture Staff recognition awards