Site Reliability Engineer Lead

What You’ll Do: Under limited supervision, develop and design deliverables that support the resolution of complex problems and technical design gaps. Lead improvement initiatives that are aligned with overarching global reliability of the company's systems, including capacity planning, failover strategies, performance improvements and reduction of Mean Time to Awareness/Resolve. Leverage critical thinking to improve best practices and provide recommendations that ensure reliability and resiliency. Provide guidance to those in less senior positions. Manage operations of critical applications used by external and internal customers, resolving incidents, providing operations support, maintenance, enhancements Create site reliability strategy and roadmap and establish SRE engagement models Identify opportunities for process improvement and implement changes Automate the support functions to improve operational efficiency Evaluate tech stacks and implement new technologies to improve reliability What You’ll Know: Bachelor's Degree in Computer Science, Engineering, Information Systems and/or related field or equivalent formal training or work experience. Five (5) or more years equivalent work experience in information technology or engineering environment. A related advanced degree may offset the experience requirements.Skills Considered a Plus: Strong skills in Python, SQL, Azure (or other Cloud technologies), Databricks Experience with visualization tools like Power BI Experience with software development, DevOps and CI/CD Knowledge in Infrastructure as code (IaC) like Terraform Experience with Azure Kubernetes Service, API, webhooks, Azure Cosmos DB, Azure Data Explorer, Azure Data Factory Experience with modern UI ecosystem, including Angular and React Experience in enabling the product for operational visibility through proper instrumentation like Dynatrace, App Dynamics and Azure App Insights etc. Experience/knowledge in capacity planning, demand forecast based on production KPIs and provisioning. Experience in FinOps - Cloud cost management