Operations Support Specialist

«out The Role Key Accountabilities Open new accounts Perform Notaries in Branch as Needed Execute Surprise Audits Count, Balance, and Log Card Machine information Create, Reorder and Repin Debit cards Verify all new account documentation (i.e.: business articles, trusts, entities) Review and correct Proof Suspense Daily Reports Scan all new account documentation File all scanned signature cards and documents. Create new files as needed Service and add money to ATM weekly Reset passwords for online banking Open teller drawer as needed Handle NSF daily review when manager is out of office Assist manager with marketing and branch operations Complete new account and cross-sales log monthly Cross train tellers Service customers through account maintenance Every Bank employee is responsible for compliance including compliance with BSA (Bank Secrecy Act) to the extent compliance pertains to position. Supervisory Responsibilities Supervise Tellers Additional Responsibilities: Adhere to First Community Bank’s Core Values. Participate in Community Service and Bank sponsored activities that serve and support the mission and values of First Community Bank. Provide superior internal and external customer services: must demonstrate self-governance, courtesy and respect toward external customers as well as internal customers (all organization personnel). Complete required bank and BVS training courses within assigned time frame(s). Represent First Community Bank in a professional manner which includes a professional image, confidentiality, a positive ‘can-do’ attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy. Attends and participates in meeting as required. Additional duties as requested or assigned. About You Education/Certification: A high school degree or GED is required. Required Knowledge: Knowledge of bank products and services Experience Required: Minimum one-year teller or banking experience Skills/Abilities: Proficiency in Excel and Microsoft Word Strong customer service and interpersonal skills Strong organizational and decision-making skills Physical Activities and Requirements of this Position Standing: For extended periods of time. Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. Grasping: Using fingers and palm on an object. Talking: Must be able to frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. Repetitive Motions: Movements frequently and regularly required using the wrists, hands, and/or fingers. Average Hearing: Able to hear average or normal conversations and receive ordinary information. Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery. Physical Strength Sedentary Work: Sitting most of the time. Lift up to 20 lbs. Working Conditions While performing the duties of this job, the employee will work primarily in an office environment. The noise level in the work environment is usually moderate. What We Offer COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, and paid sick, holiday, and vacation time. Visit our website for more details! COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out! We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.