Corporate IT Manager Systems

«out The Role This is a Corporate position which may be located in an available bank division across our eight-state footprint in AZ, CO, ID, MT, NV, UT, WA, or WY. Click here to learn more about our bank divisions. The entry-rate for this position is $110,555 + /annually (calculated for Missoula, MT). All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background. The role of the IT Systems Manager is to ensure stable operation of datacenter computer systems, including compute, virtualization, storage and backups. Leads a team of systems administrators and engineers, as well as maintains skills to fill in and perform systems management functions when necessary. This includes planning, designing, deploying, configuring, maintaining, supporting, and optimizing IT systems. This role’s core responsibilities include: Monitors the performance of information technology systems and makes recommendations for improving IT infrastructure. Oversees the annual IT infrastructure budget and ensures cost-effectiveness. Identifies ways to improve the cost efficiency of technology, continually evaluating vendor solutions in place, and proposing solutions to increase efficiency either through vendor selection and accountability or coordination with operations. Recommend improvements to server software/hardware and infrastructure standards in order to improve the reliability, performance and/or cost of the solutions. Leads infrastructure related IT projects such as implementation of new systems. Ensures timely resolution and proper documentation of all IT help desk tickets received through an incident tracking system. Supports a wide range of hardware. Interacts with vendors to order equipment/software to maintain inventory. Implements technology solutions for strategic initiatives, including requirements definition, procurement, configuration and installation of technology for new services. Trains staff on various IT topics. Conducts regular meetings with operations to assure technology is functioning reliably and meeting operational needs. Description · Manages and maintains, along with contracted vendors, all IT related hardware/software ensuring optimal performance and highest level of availability. Works with stakeholders to define business and systems requirements for new technology implementations. Troubleshoots, repairs, maintains, installs, and performs testing activities on various computer equipment, peripherals, data communication, and computer network systems. · Supervises and manages the Systems Engineers and Systems Administrators, providing individual guidance and leadership. Manages staffing for IT Systems Department, including hiring, supervision, scheduling, development, evaluation and disciplinary actions. · Monitors data backup systems, ensuring the storage and data protection systems are meeting data owner expectations. · Routinely audits and monitors data center systems for accuracy, performance and integrity. Applies various analysis tools and techniques to increase quality, productivity, and overall effectiveness of systems. · Review and maintain security equipment and security records as outlined in the policy manual. Act as the liaison with the security monitoring vendors. Maintain the Disaster Recovery plan for your area of responsibility. · Coordinate projects from development through implementation, working with internal and external computer specialists, vendors, etc. · Remains knowledgeable of operations and the computer systems within all departments to provide comprehensive support. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks. · Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date. About You Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Required/Preferred Education Level Description Required Bachelor’s Degree Bachelor’s degree in computer science, information systems or relevant degree and/or equivalent experience Experience Required/Preferred Experience Level Description Required 7 years Server Platform Management w/ Linux/Unix & Windows Required 5 years Previous experience supervising a team of systems administrators and engineers Required 5 years Previous experience coordinating the delivery of technology projects Would an equivalent combination of relevant education and work experience be considered?: Yes License/Certification Required/Preferred License/Certification Description Preferred ITIL Foundations Certification Required Skills and Abilities · A significant level of trust, credibility and diplomacy is required. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. · Strong knowledge of industry best practices for operations and infrastructure delivery · Strong technical knowledge of Data Center hardware, protocols and standards. · Ability to operate in an agile environment · Ability to effectively prioritize and execute tasks in a high-pressure environment. · Well organized with ability to prioritize and multi-task in a fast paced work environment. · Strong organizational, customer service, and decision-making skills. · Good problem-solving skills and ability to react quickly to respond to arising problems. · Strong conflict management skills, a keen sense of observation, the ability to act with tact and diplomacy, and most of all the ability to handle stressful situations with ease. · Professional verbal and written communication skills. · Highly self motivated and directed. What We Offer COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, and paid sick, holiday, and vacation time. Visit our website for more details! COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out! We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.