Field Services Inside Sales Manager

Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative? We are looking for Field Services Inside Sales Manager to make a difference! At Schneider Electric, we believe access to energy and digital is a basic human right. We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability. What will you do? Lead the transformation of Inside Sales in the zone. Coach Services Inside Sales leaders regarding prospecting and strategies to drive business closure; monitor and review phone calls and provide coaching for improvement. Secure usage of Salesforce.com as main tool, and leverage other SE digital tools. Ensure effective and accurate usage of Salesforce.com by inside sales representative (ISSR), monitor pipeline review through dashboards. Define clear sales quota and deliver accurate forecasting from Inside Sales channel. Provide key resources and clear the roadblocks of ISSRs, enabling them to achieve and/or exceed their orders goals. Monitor and manage ISSR Onboarding and Training paths. Ensure ISSRs are trained and monitor training progress. Ensure customer qualification and platforming for customer accounts with the support of the Field Services Operational Marketing in clusters and Outside Sales leaders. Works with Cluster Services Marketing teams to design and deploy campaigns for Inside Sales customers. Monitor and Secure customer satisfaction of accounts covered by Inside Sales. Localize all sales productivity KPIs which are defined by Inside Sales playbook, and periodically monitor the trends to share the evolutions in the sales team meetings. Report sales activity and maintain a set of metrics through weekly, based on KPIs/funnel/pipeline management, using bFO (Salesforce.com). Analyze pipeline and hit rate evolution through sales dashboards, detect improvement areas of each ISSR performance. Participate in the preparation of analysis and reports on inside sales performance. Transform the business from reactive to proactive & sustainable by leveraging the platforming and coverage processes with a strong focus on recurring revenues. Detect improvement areas of each ISSR on technical skills, offer knowledge, communication, relationship management, account management, telephone&virtual selling, social selling and assign new trainings to develop them. What qualifications will make you successful? Minimum 5 years work experience including 2 years technical sales experience as a minimum. Overall understanding of the full sales cycle from prospecting, cold calling through to negotiation and closing experience is needed. Demonstrate success in leading/managing team with a sales mindset and a focus on training, coaching and motivation Excellent communication and conflict resolution skills Proficient knowledge in Microsoft Office suite Proficient knowledge and utilization of Salesforce.com is necessary. Proven experience on data management is a plus. Excellent organizational skills. Knowledge of Social Selling tactics either to develop prospect or to nurture existing customer relationship is a plus. What's in it for me? Global family leave Comprehensive medical coverage for employee and dependents Worldwide Employee Stock Ownership …and more! We are looking forward to welcoming you in our team! Let us learn about you! Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue 137 000+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.