Hospital Manager

Livewell Urgent Care located in Nashville, TN is a brand new state-of-the-art urgent care center. Our caring veterinarians provide access to high-quality urgent medical care at convenient hours and at a reasonable cost to pet owners. We are all about compassion, quality, and convenience. No matter the reason for our client’s visit, our team of highly trained veterinarians, veterinary technicians, veterinary assistants, and veterinary receptionists are ready to treat them with the care and compassion that they deserve. We take great pride in offering the latest advances in veterinary care and are committed to partnering with our clients to keep our client’s pets healthy and happy. If you are a passionate and caring team player, please apply today! The Hospital Manager is responsible for all aspects of operations and people management within our fast-paced, multi-doctor veterinary hospital. The main responsibilities of the Hospital Manager center around business/P&L management, and HR functions, including hiring/staffing, training, performance management, and instituting/maintaining compliance with policies and procedures that ensure safe and efficient practices within the hospital environment. The primary functions of the Hospital Manager include: Creating and maintaining a healthy and engaged hospital culture Successful management of all aspects of people development from training and on boarding to continued career development of our valued teammates Supporting the needs of the Doctors through coaching and execution of appropriate teammate scheduling, maintaining an appropriate client schedule and coaching the team on opportunities that will improve their skills and efficiency Hiring and appropriate staffing of the hospital Partnership with clients, ensuring a positive experience for them and their pets Proactively addressing client concerns as they arise Representing the hospital in the community through participation in local events as needed Meeting and exceeding agreed upon business goals and objectives Effective P&L management including appropriate management of Cost of Goods and labor Develop collaborative, mutually rewarding partnerships with referring vets and other businesses in your local community so that we are the obvious place to recommend when people need emergency pet care. Provide your teammates with the education, support, tools, resources, and autonomy necessary to facilitate an excellent customer experience so that we are the obvious place to take your pet during an emergency Requirements: Veterinary Technician experience preferred Previous P&L management experience which includes demonstrated success driving results and managing labor costs Experience with recruiting, interviewing and selecting high quality teammates Excellent communication skills with demonstrated success tailoring messages to various audiences Conflict management skills Experience leading a diverse work force and establishing a positive,