Program Coordinator, GMS

Overview You’ve got big plans. We have opportunities to match, and we’re committed to empowering you to become a better you, no matter what you do. When you join KPMG you’ll be one of over 227,000 professionals providing audit, tax, advisory and business enablement services across 146 countries. With the support to do things differently, grow personally and professionally and bring your whole self to work, there’s no limit to the impact you can make. Let’s do this. As part of the client service team, the Program Coordinator will liaise with clients, member KPMG offices around the world and team members to manage workflows and the provision of tax compliance and consulting services to international clients. You will be responsible for a variety of technical, project management, administrative, and support functions. What you will do The successful candidate will be responsible for: Liaising with team members and clients to set-up and coordinate meetings (including the circulation of agendas and action items of prior meetings), documenting action items, distributing materials, and providing administrative support. Liaising with other member KPMG offices around the world to manage workflows and provide the coordination of global tax services for international clients. Updating and maintaining tracking lists to monitor action plans and ensure all plans have detailed action items defined. Following up with team members directly on established action items to ensure timely completion of returns as specified by the Manager and Partner. Updating content in client dedicated websites. Organizing and approving KPMG member office invoices and coordinating payment with clients. Ensuring follow-up on notices of assessments. Assisting with the preparation of invoices and analysis of work in progress reports Understanding and applying KPMG’s Client Management best practices and making recommendations for improvement in procedures. Communicating with and problem solving for international clients to help manage the provision of compliance and consulting services KPMG has been engaged to provide. At times, business needs arise and employees are required and agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need time to devote to personal matters, and our approach to flexibility provides for this. What you bring to the role A successful candidate will possess the following skills and behaviours: Microsoft Office Applications – Excel, Word and Outlook experience is required. Strong understanding of standard Windows interface. Much of day to day interactions involve the use of multiple applications that utilize Windows as a baseline configuration. Superior interpersonal skills combined with the ability to be assertive and persistent. Excellent organizational skills and the ability to coordinate people and projects. Exceptional time management skills to prioritize multiple projects / tasks and meet deadlines. Ability to work both independently and within a team environment. Ability to establish and maintain strong client relationships by providing exceptional service, with the ability to understand the clients' business and anticipate needs. Excellent written and verbal communication skills allowing effective interaction with staff. Enthusiastic with a desire to learn. Proven ability to deal with sensitive materials with a high degree of tact and discretion. Minimum 2-3 years’ experience in an administration support role Canadian personal tax exposure would be a benefit. Strong analytical skills. Administration, Accounting or Business diploma or degree Our Values, The KPMG Way Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here. For general recruitment-related inquiries, please contact the HR Delivery Centre at [email protected]. If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to contact us at [email protected] or phone: 416-777-8002 or toll free 1-888-466-4778.