Business Technology Solutions Manager

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond. ZS's Digital & Technology group drives measurable impact to client business performance through technology-enabled products and solutions, and consistent best-in-class delivery, at a global scale. ZS’s Digital and Technology practice success is driven by collaborating with our domain practices and client teams to embed digital and technology assets and innovations in their services and helping them create a harmonized and distinct ZS technology experience for our clients. ZS’s Business Technology Solutions team is responsible to lead end to end responsibility of project across all phases i.e. discovery, requirements gathering, design, implementation, testing and operations. This team seeks opportunity to undertake diverse tech roles and foster continuous innovation which benefits the individual’s professional growth and bring the best in delivering world class technology solutions. In addition, this team configures ZS’s proprietary software used to streamline business processes for commercial groups at client organizations. This team takes overall ownership of the solution delivery, managing operations services, client stakeholder management, contribute to business development and selling activities, project planning and team management. Responsibilities Lead the team consisting of Specialist, Developer, Operator, etc. to solve the business problems and lead end to end delivery; Partner with Senior Leadership team and assist in project management responsibility i.e. Project planning, staffing management, people growth, etc.; Ownership to ensure the proposed design/ architecture, deliverables meet the client expectation and solves the business problem with high degree of quality; Translate complex client expectations and business problem into technical requirements. Own end to end responsibility to lead project across all phases – right from discovery/ POC to managing operations; Lead one or more project at a time, based on the role and time commitment required for the project; Work in tandem with global counterparts in planning and accomplishing planned activities, identification or risks and mitigation strategy; Build relationship with client stakeholders and lead presentations related to project deliverables, design brainstorming / discussion, status updates, innovation/ improvements, etc.; Collaborate with other ZS internal expertise teams - Architects, Validation/ testing, etc. to ensure best in class technology solution; Outlook for continuous improvement, innovation and provide necessary mentorship and guidance to the team; Liaison with Staffing partner, HR business partners for team building/ planning; Assist Senior Leadership on building POV on new technology or problem solving, Innovation to build firm intellectual capital. Qualification & Experience Bachelor's/Master's degree with specialization in Computer Science, MIS, IT or other computer related disciplines; 10-12 years of relevant consulting-industry experience working on medium-large scale technology solution delivery engagements: Proven experience in defining the product/platform vision and inspiring teams to deliver innovations and impactful solutions; Experience working on cross platform applications or services used at scale Ability to create dashboards applying actionable insights, creating interactive dashboards, publish them to the web and providing self-service features; Strong understanding on any Cloud Platforms – AWS or Azure or GCP; In-depth understanding and experience with SQL across traditional and cloud-based data sources. Additional Skills Strong client presence. Ability to communicate verbally and in writing technical concepts to all audiences; Ability to manage a virtual global team environment that contributes to the overall timely delivery of multiple projects; Knowledge of current data modeling, and data warehouse concepts, issues, practices, methodologies, and trends in the Business Intelligence domain; Experience with analyzing and troubleshooting the interaction between databases, operating systems, and applications; Significant supervisory, coaching and hands-on project management skills; Willingness to travel to other global offices as needed to work with client or other internal project teams. ZS is a global consulting firm. Fluency in English is required, additional fluency in European or Asian languages is desirable. Candidates must possess work authorization for their intended country of employment. An on-line application and full transcript/set of marks (official or unofficial), is required to be considered. ZS offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package. We are an Equality Directives employer and an Equality Act employer. NO AGENCY CALLS, PLEASE.