Solutions Architect, Solutions Engineering, EMEA

Overview At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! Responsibilities Performs technical pre-sales support activities in support of the company's products. Conducts online product demonstrations and webinars. Answers technical questions from potential customers and channel partners. Maintains and continually upgrades technical understanding of products and provides training to other team members where necessary. Advise Inside and Outside Sales in all technical pre-sales support functions, providing technical advice to sales and Partners on the best solutions to fit customer requirements. Performs pre-sales technical support duties, including product configuration and troubleshooting of customer issues. Convey customer feedback including feature requests and product issues to Product Management and Development teams. Presents at partner events and trade shows Travel to partner sites for training Be on site with key customers in the region Qualifications Fluent English language skills required. Exceptional oral and written communication and presentation skills are critical. Must possess strong reasoning and technical troubleshooting skills. A good mix of technical ability, sales and customer interaction skills are required. Experience in delivering technical training to pre-sales and or/sales staff internally and externally to partners and end users is highly desirable Bachelor's degree in a relevant Business or Computing discipline or 7+ years’ experience in related field (Database Administrator, System Administrator or similar IT related job function) Substantial experience with one or more of the following: Database experience with Microsoft SQLServer, Oracle, MySQL, NoSQL, IBM DB2 and/or PostgreSQL. Active Directory deployment and management. Strong server (Windows 2008, UNIX or Linux) experience. MCSA OR MCSE or working towards a similar industry certification. Additional experience in Virtualization & Storage technologies highly desirable. Experience with database performance monitoring technologies and/or experience with cloud-based technologies, AWS and Azure IaaS, PaaS, SaaS is a plus.