General Administrator - Naas

Position: General Administrator Contract: Full time Location: Naas, Co. Kildare (Hybrid) Salary: €25,500 per annum, Paid Monthly Rentokil initial is an established global blue chip organisation, operating in nearly 70 countries for over 90 years. We have a number of businesses within Ireland, including Rentokil Pest Control, Initial Washrooms, Initial Medical and Ambius, all our divisions provide our customers with expert services in a host of different specialisms. We currently have a great opportunity for a General Administrator to be part of our team, this role would be a hybrid role (2 days in the office, 3 from home) and will be based within our head office in Naas. The purpose of this position is to fulfil duties requested by your immediate manager/supervisor as well as all Administration and Clerical duties required. Requirements To be considered for the Administration position you will ideally have the following; Essential Criteria: Previous experience in a similar role Proficient in MSOffice Suite Ability to work using own initiative with strong multitasking capabilities Highly organised with strong attention to detail and excellent administration, communication, and organisation skill Ability to maintain a high level of accuracy whilst meeting deadlines. Excellent communication skills both written and verbal as well as having the ability to deal with both internal and external stakeholders. Strong commitment to delivering customer excellence. Ability to train and support other administrators in the area of service. Responsibilities: Handle professionally Sales and Service focused Customer complaints and queries (letters, telephone calls, faxes & web view). General office duties Preparing reports in a clear, concise manner, containing all relevant information, where appropriate Day to day interaction with our colleagues and customers on the telephone and through email regarding service and sales delivery. Ensure compliance with set ISO procedures. Run Service Tasks Reports Prepare and distribute work instructions to the service team Organise and facilitate a team of sales / service personnel on a daily basis in order to maximise service efficiency and productivity. Proactively interact with management and branch personnel with regards to service and customer-related issues. To have a strong emphasis on supporting field-based surveyors and technicians with administrative tasks to ensure we deliver an efficient and timely service to all of our customers. Look after all post, inbound and outbound. Interact with customers in a professional courteous manner. Benefits What we offer in return, as well as joining a FTSE100, we also offer you: A competitive salary package Job stability Progression Opportunities Company pension Employee Assistance Program Cycle to Work Scheme If you would like the chance to work in this exciting role for an innovative company, please apply. For more information on the Rentokil Initial family, please call us on +353 45 850 710 or visit our website https://www.rentokil-initial.com/ Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data, view our privacy policy here.