Internship Customer Service

Êring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science bringing creative ideas, products and services to advance the health and well-being of people. We touch the lives of over a billion people every single day. Are you ready to impact the world? If you want to leave your personal mark and be valued for who you are, Johnson & Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career. What you will do: The overall responsibility of a member in the Customer Service employee is to provide an excellent service to our external and internal customers. The employee shall ensure that all aspects of the cs function are delivered, developed and monitored to meet the growth, scale and changing needs of all product services to our customers. - Order register, handling and follow up. - Solve customer issues fast and accurately. - System control according to duties. - Support Sales and Marketing. - Warehouse and transportation error follow up. - Be prepared to back-up / join and work in all flows within the department. - Returns and credits handling. - Complaints and recalls handling. - Maintain good product knowledge of J&J OneMD products. - Respect and work according to and within the J&J Business Conduct policy, SOX and the J&J Credo. - Diligently fulfill compliance program-related activities and actively participate in relevant meetings. - Know and follow all laws and policies. Qualifications - Bachelor's Degree completed. - English B2 - No experience after completing the Bachelor's Degree. - To participate in the recruitment process you must be available to start the internship in a 35 hours per week timetable. For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo. We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences. That is why we in Spain are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are. Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”!
JnJEMEAStudentCareers Primary Location Spain-Community of Madrid-Madrid- Organization Johnson & Johnson, S.A. (8500) Job Function General Administration Requisition ID 2206068076W