IT Operations Analyst II

«out Conduent Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Description Job Track Description: Performs technical-based activities. Contributes to and manages projects Understands and documents complex branded payment acceptance or card servicing processes. Experience in Microsoft Server Remediate Windows OS level vulnerabilities to meet PCI DSS Obtains and reviews evidence of compliance to support technical or complex PCI DSS requirements. Scopes, interprets, and prioritizes both application and OS level vulnerability. Communicates key compliance milestones for critical systems and complex processes. Works closely with cross-functional teams and develops strong liaison relationships. Stays current with new and evolving security topics and technologies via formal training and self-directed education. Shares knowledge and experiences with less experienced staff to help grow the team talent bench through training and Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Ability to complete work self-guided. General Profile Bachelor's degree in business, information systems, computer science, or relevant educational or professional experience Minimum 3 years of work experience in compliance or related field Minimum 2 years of IT Experience in a windows server environment Windows Server and, Remediation, experience Solid knowledge of security controls across all security domains such as access management, vulnerability management, business continuity, etc. Strong analytical skills enabling the ability to evaluate security requirements and translate them to appropriate security controls. Effective communication skills enabling the ability to communicate complex information to various audiences both verbally and in writing (English) Knowledge of industry cloud technologies Experience with information security principles/practices Experience with privacy principles/practices Passionate about security, privacy, and compliance Self-motivated, quick learner, fast researcher Have experience with and are comfortable with a remote working environment Impact Impacts a team, by example, through the quality service and information provided Works within guidelines and policies. Leadership No supervisory responsibilities. Provides informal guidance to new team members. Problem Solving Uses existing procedures to solve standard problems. Examines information and standard practices to make judgments. Interpersonal Skills Exchanges complex information and ideas effectively. Responsibility Statements Maintains task-based queue for completed tickets in the order received or based on criticality. Provides support for installations, troubleshoots local applications, and database issues. Assists in maintaining and updating documentation. Administers onsite and remote assistance. Participates in planning, daily meetings, and backlogs sessions. Performs other duties as assigned. Complies with all policies and standards. Closing Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the