Inside Sales - Outbound Representative - JC Ehrlich

Top Workplaces 2022 Inside Sales - Outbound Representative Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! Do you have a passion for sales? Can you hunt down new business and 'win the sale'? Looking to build your career in an exciting industry and a growing world-class organization? Come see why so many of our team members recommend us to their friends! Who are we? JC Ehrlich is proud to be a member of the Rentokil family of companies in North America. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality. We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services. Responsibilities What do our Inside Sales Representative’s do? The primary purpose of this role is to sell and upsell our Pest Management Services and Products to residential prospects and current clientele professionally,profitably and ethically by executing the company designed sales process. The role of the Outbound Sales Representative for Rentokil North America Pest Control is to meet or exceed Baseline Sales Targets, meets or exceeds KPIs while maintaining a customer focused service. New business revenue will come from the following sources: Primary or Key Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities and essential job functions include but are not limited to the following: Effectively manage outbound daily sales calls expectations. Consistently maintain a 35% or better closing rate and convert customer call-ins to 52% or better into our Year Round Protection Plan. Consistently achieve and exceed monthly Base Line Sales Target. Clearly identify and execute the Inside Sales 7 Step Sales Approach. Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 48 hours. Re-solicitation/calls to convert single purchase customers into Year Round Protection Plan. Effectively Execute Residential Campaigns for both new and existing customers. Call volume standards are 12-15 Calls per Hour, 4-5 Contacts per Hour and 1-2 Appointments scheduled per Hour. Multi-tasking skills are essential Essential Job Functions: Read, write and comprehend written and spoken English to communicate effectively and professionally at all times. Possess a strong familiarity with the call center environment. Use active listening skills and empathy when interacting with others. Apply excellent interpersonal skills. Possess service orientation with desire to make a positive impact on all customers and colleagues. Successfully work in a team environment. Able to multitask in a fast-paced environment. Exceptional organizational skills. Be self-motivated. Basic knowledge of Microsoft Office Suite 2007 or later, especially Excel, Word, and PowerPoint. Have knowledge of Google Suite, especially Google Drive and associated programs frequently used at Rentokil North America. What do you need? Education Degree/Diploma Obtained Program of Study Required/Preferred High School Diploma or GED Required Experience Years of Experience Type of Experience Required/Preferred 0-1 years Sales experience Call Center experience Required Preferred Must pass pre-employment background screen. Must possess a valid driver’s license and pass motor vehicle record search. Qualifications Why Choose Rentokil? A career with Rentokil is a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance and we love to promote from within. We offer competitive pay on a bi-weekly pay schedule (weekly in NY & CT) and many of our roles offer performance incentives. Below you'll find information about some of what Rentokil North America has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits when they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Health benefits including Medical, Dental, Vision, and Life Insurance with no waiting period Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Savings and Retirement 401(k) retirement plan with highly-competitive company-matching contributions, holiday savings club, and more Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? Want to hear Colleague feedback on what it's like to be on our team? Check us out on Glassdoor! Glassdoor - Rentokil North America Rentokil North America is a Drug-Free Workplace Rentokil North America is an equal opportunity employer with a commitment to equality in every aspect of employment. As we expand, we are focused on building a foundation of diverse talent and equality in all areas of our workforce. All qualified applicants receive equal consideration, regardless of race, gender, sexual orientation, religion, ethnicity, national origin, veteran status, or disability. Link to Federal employment poster: English Version – Revised November 2009 Spanish Version – Revised November 2009 Pay Transparency Nondiscrimination Provision English (Formatted) English (Unformatted) Spanish