¬counts Receivable Specialist

Overview You’ve got big plans. We have opportunities to match, and we’re committed to empowering you to become a better you, no matter what you do. When you join KPMG you’ll be one of over 219,000 professionals providing audit, tax, advisory and business enablement services across 147 countries. With the support to do things differently, grow personally and professionally and bring your whole self to work, there’s no limit to the impact you can make. Let’s do this. As an integral part of the KPMG Team, Business Enablement provides valued, responsive and cost-effective services enabling the business to have the right focus on our clients, our markets, our people, and our communities. KPMG is looking for an Accounts Receivable Specialist who can provide support on a range of activities to ensure a high-quality product. What you will do Administer collections according to policies and procedures; Manage all outstanding balances for client payments; Maintain records of clients past due balances and follow up made; Day-to-day management of client accounts, including reconciliation, collection calls, dispute identification and resolution Locate and notify clients of past due balances by telephone, email, mail etc. Respond to internal and external client account inquiriesInteract with the appropriate departments to research outstanding balances and resolve client issues Meet with management to communicate key A/R information such as status of accounts Work with partners, managers and administrative staff on client information that will improve the timeliness of billings and collections Proactive and timely management of short payments and dispute resolutionIdentify and escalate client issues where appropriate Maintain detailed notes on collection activity and scheduled follow ups Produce adhoc reports related to A/R as requested Ensure all customer information is correct, including phone numbers and addresses. Set up repayment plans based on the clients financial position Prepare and mail client account statements as required Implement our collection management processes and procedures in a professional and diplomatic manner, to maximize recovery and minimize debt Reduce DSO in accordance with agreed terms of business Skip tracing At times, business needs arise and employees are required and agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need time to devote to personal matters, and our approach to flexibility provides for this. What you bring to the role Strong presentation, written, and verbal skills with the ability to effectively communicate with individuals at all levels of the organization; Able to deal with people sensitively and professionally at all times; Strong negotiation skills Attention to detail; Strong organizational, time management skills and the ability to multi-task; Strong communication, problem solving and analytical skills required; Ability to work independently and within a virtual or in person team environment Ability to adapt to a fast changing environment; Computer literacy, including effective working skills of MS Office particularly Word & Excel; 1– 3 years professional collections experience; Enrolment in CCP designation or equivalent Learn more about where a career at KPMG can take you. Our Values, The KPMG Way Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here. For general recruitment-related inquiries, please contact the HR Delivery Centre at [email protected]. If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to contact us at [email protected] or phone: 416-777-8002 or toll free 1-888-466-4778.