Lead Analyst/Practice Manager

JOB DESCRIPTION: The Lead Analyst has overall accountability for the technology work (System Analysis, Configuration, and Quality Assurance) of Alight’s proprietary benefits system for a single service/product line—Defined Benefits (DB), Defined Contributions (DC) or Health Management (HM). The Lead Analyst has deep technical knowledge and is responsible for creating high-level analysis; coaching service aligned analysts; and approving all analysis, system configuration, technical documentation, and testing. The Lead Analyst is also responsible for coordinating production migration, signing off on the stability of all newly released projects into production, and completing a transition to operations for ongoing support. A Lead Analyst can be aligned to one or many clients. The Lead Analyst is also responsible for project management and workload management of his/her team members (depending on business need, might also have to take up people management responsibilities). ROLES AND RESPONSIBILITIES: Works with client to discuss all technical requirements, set client expectations, and manage client involvement in analysis activities Develops and executes integrated systems and testing strategy for aligned service (and common). Creatively reconciles client needs/demands with project timelines, resources, quality, and budget. Reviews client requirements, performs gap and/or impact analysis, and delegates as appropriate data, foundation, and systems analysis in preparation for service specific cloning and configuration; focuses on high-level and complex analysis. Flexible and adapt to changing priorities and deadlines. Promotes a conducive environment with the other team members to achieve results Develop team members by forging healthy relationships amongst teams. Coaches team (Sr Analyst and Analyst) on quality, technology, and client-specific aspects. Works with PTM (Performance Team Manager) to identify and manage unplanned work in the current iteration Mentor/Coach colleagues in the team by having regular review of their individual development plans. Data Conversion and Interface Strategy CIG (Client Implementations Group). Precise Technical documentation including Gap analysis Integration of Test Execution and Quality Maintenance and up-to-date Regression Test Plans Deployment Plan Execution (for aligned service and common) Smooth transition to production System abend monitoring and production cleanup Integration with Shared Services QUALIFICATION: Bachelor’s degree computer science, math or equivalent work experience in an analytical area. Tech (any specialization), Bachelors degree in Computer Science/IT is preferred. Minimum 5-7 years of experience in US HW(Health and Welfare)/DC(Defined Contributions)/DB(Defined Benefits) domain. Experience in the development and implementation of software solutions. Strong project management skills.