Customs Associate II

AutoReqID: 339549BR Position Title: Customs Associate II Position Type: Part time Employee Type: Non-Exempt Job Summary Responsible for ensuring that U.S. and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of cross-border packages. Communicate with consignees, shippers and brokers to clear shipments, close entries, resolve paperwork issues and customs holds. Essential Functions • Complies with the Canada Border Services Agency (CBSA) for on-site package examinations, shipment hold requirements and shipment clearance • Researches issues on CBSA bonded shipments that are on hold at Gateway (can include communication with consignee, shipper and/or broker) • Researches CBSA tracers and responds with clearance information • Reviews and verifies shipment information for the United States Customs and Border Protection (USCBP) • Manages inbound and outbound calls to resolve paperwork issues (including duties and taxes), clear shipments and close entries • Performs routine data entry and directs commercial invoices through Genesis System to brokers as part of the clearance process • Trains and mentors other Admin Associates and Customs Associates within the department Required Skills, Abilities and / or Licensure • Proficiency in Microsoft Word & Excel and Internet Explorer • Good understanding of technical and administrative terms relating to US and Canadian government import and export regulations • Excellent organizational skills and strong attention to detail • Good customer service skills • Ability to mentor, coach, and act as a knowledge resource to other employeesAddress: 46 Aero Drive NE City: Calgary Province: Alberta Zip Code: T2E 8Z9 Search Engine Description: Administrative Customer Service Customs Brokerage General Handler/Dockworker Domicile Location: FXG-CAN/CAN/Q6202/Calgary Local