Project Manager

The Elevator Pitch: Why will you enjoy this new opportunity? A Project Manager (PM) is a motivated, result driven individual that manages project activities for the China Professional Services in a particular geographical. The PM also takes ultimate responsibility for all aspects of project delivery in their assigned engagements. Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing? Key responsibilities and accountabilities: You will work with engagement managers and perform project management duties to support the completion of projects in professional services organization. You will participate during all phases of the project management process. Under the guidance of the engagement managers, you’ll schedule and conduct project meetings, communicate assignments and expectations to internal or external project members, track completion of project deliverables, collect customer’s acceptance on milestones or timesheet. You will ensure quality and integrity of all project-related products. You will communicate project information to stakeholders, design templates, create presentations, review and edit project deliverables, maintain the project information repository, complete the project according to VMware project excellence methodology. You’ll also help resolve project conflicts, identify resource requirements and align the project team on project scope. You’ll manage, track and report on the financial (Revenue, Costs, Margin) aspects of projects. Provide strong analytical skills regarding technical, financial and project management issues. Own, manage, track and report on the successful delivery of projects using the project delivery/tracking tool Changepoint. As required, assist the Services Sales Managers (SSM’s) to validate the scope, delivery budget, margin, and time expectations. Where required, particularly for strategic or complex accounts, facilitate supporting the SSM in the pre-sales discussions with the end customer. Review project SOW evaluate scope and customer requirement within the ECMS tool and provide delivery pre-approval to release. Champion and drive project best practice in delivery excellence Farm and highlight to SSM/Account team opportunities to up-sell or cross-sell all PSO offerings. Regular engagement with existing customers to develop and enhance customer relationships. Work collaboratively with local and interstate partners to delivery projects to the mutual benefit of all. Adoption of Delivery Excellence methodology for the delivery of projects. Ensure that projects have appropriate level of project management and other levels of project governance assigned. Effectively and efficiently allocate resources to engagements such that the best outcome is achieved within the budget and required timeframes. Manage project resource plan to ensure that there is sufficient team member available to deliver on demand. Drive the process and Delivery Excellence requirements that lead to the triggering of customer satisfaction surveys. Review CSAT results and plan appropriate course of action. Follow up on all detractor results. Manage project costs with consideration and management of the impact of travel, resource usage and subcontractors to achieve project margin target. Manage subcontractors in projects including identification, on boarding, rate card negotiation, allocation of work, management of work product, work quality review, confirmation of delivery. Identify, recommend and participate in the development of new or existing solutions. What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis? Role Specific Technical Skills: Certified project management skills Capable to daily work with MS Excel, MS Word, MS Project, Changepoint, SharePoint Strong IT background. Understand IT infrastructure and related software components(such as database,middle-ware,virtualization,container). Understand software defined datacenter and related infrastructure. Role Specific Project Management skills: Scope Management Cost Management Schedule Management Risk Management Issue resolving Skill Communication Skill Role Specific Commercial skills: Has personal pride in the quality of work delivered Has created project plans, budgets and schedules Is able to provide on a weekly project report updates on forecasts including their current status, likely close, possible over-runs and risk/issues to successful delivery Is able to provide weekly financial updates on revenue and margin in large deals Previous Experience: 10 years of experience in the IT industry with a minimum of 5 years in customer facing Project Management or a similar project management role Experience in project management in service delivery projects which deal size over 500K USD. Project delivery experience on software deployment/delivery project, or development related project delivery in customer site. Customer faced pre-sale experience, work with sales to promote IT solutions. Education: BS/BA degree or equivalent industry qualification & management experience Personal Attributes and Competencies: Is personable and well presented Is able to communicate effectively with all levels of a VMware and customer organization (e.g. Technology individual to CIO’s) and vary the message and content based on audience Is results focused by delivering no matter what the challenges Can demonstrate perseverance against adversity Demonstrates ownership and responsibility for what has been committed Has excellent communications and interpersonal skills Has the ability to collaborate with other peers and stakeholders effectively Has the ability to travel (nationally & internationally) up to 50% when required PMP equivalent certification is mandatory. What is the leadership like for this role? What is the structure and culture of the team like? The hiring manager for this role is Muheng Zhang Where is this role located? Flexible: The location of this role is flexible within Shanghai What are the benefits and perks of working at VMware? You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com. Employee Stock Purchase Plan Medical Coverage, Retirement, and Parental Leave Plans for All Family Types Generous Time Off Programs 40 hours of paid time to volunteer in your community Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities Financial contributions to your ongoing development (conference participation, trainings, course work, etc.) Wellness reimbursement and online fitness and wellbeing group classes Category : Business Strategy and Operations Subcategory: Project Management Experience: Manager and Professional Full Time/ Part Time: Full Time Posted Date: 2022-08-17 VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com. Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.