Operations Assistant

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond. ZS Corporate Support Teams operate the firm’s core internal enterprise functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds, but share a passion for quality customer service and dedication—whether our customer is a client or another ZS employee. Operations Services provides support services to ZS professionals as they complete their work. The operations services team provides facilities coordination, office operations support, catering coordination, and inventory control. OPERATIONS ASSISTANT Responsibilities: New Joiner set-up: Assist with reserving seat for the day and prepping new hire equipment for new joiner on day 1 Procurement support: Office procurement and inventory control and reporting, processing of invoices, and researching inquiries Facilities support: Supply ordering, management and restocking Daily Meeting room management, workspace reset, kitchen area and copy room management, etc. Liaise with building property management staff Workplace management system/reservation support Daily Back-up support to front desk reception to include answering phones; greeting clients, vendors, and visitors; handling incoming/outgoing mail and deliveries; maintaining visitor logs Collaborate with office committees/team in the planning of office events, meetings and initiatives Basic meeting AV/IT support including Zoom and Teams Set-up/breakdown/clean-up activities for office events and meetings Maintain office calendar with logistics for all meetings and events Other: Support Office Manager as the Safety Committee & ISO Compliance Co-lead Handle special projects with demanding deadlines IT Backup Support: Liaise with cross-office IT technicians to troubleshoot technical equipment, assist in network outages, etc. during scheduled vacations/sick days Address problems and troubleshoot with internal and external stakeholders Hours are 8:00 am – 5:00 pm Monday-Friday (in-person) Qualifications: High school diploma required. Post-secondary education or Associate or Bachelor degree preferred. 3+ years of relevant work experience as an operations assistant, preferably in a professional services environment Fluent in MS Office (Excel, PowerPoint, and Outlook), calendar management, email systems Strong oral and written communication skills Professional appearance and demeanor with ability to exercise good judgment and discretion Good time management skills, attention to detail, dependability, flexibility Proactive self-starter with ability to manage a wide variety of tasks and meet deadlines Experience working both independently and with a team in a demanding environment Ability to lift 50 pounds Positive attitude and sense of humor ZS is a global consulting firm. Fluency in English is required; additional fluency in at least one European or Asian language is desirable. Candidates must possess work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an Equal Opportunity Employer. ZS is committed to providing and maintaining a safe workplace. Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination will be required. Religious/Medical Exemptions can be requested on a limited basis upon hire. NO AGENCY CALLS, PLEASE.