Temp, Retail Operations

Who we are: Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, eBags, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners. We're excited if you have: At least 2 years of training experience required. Bachelor’s degree in related field desired. Thorough understanding of a good range of computer software including word processing and desktop publishing, databases and spreadsheets, accounting programs, and use of the internet. Ability to patiently explain technical material to less technically proficient users. Excellent verbal and written communication skills. Organized with attention to detail. Proficient in Microsoft Office Suite or related software. Ability to work independently and as a member of the IT team. Why you'll love working here: Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based. Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers us to bring our authentic selves and unique differences to work every day. Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models. What we value: At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily. Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation. Your role at Samsonite: This is a temporary position that will train the retail operations. This person will assess departmental and organizational training needs and then develop, deliver, and implement ongoing training for users as required. Assesses need for software training in the organization. Training needs may include support for new hires, and for organization-wide training on new software and include company-wide system changes for the retail division. Develops training courses and materials to be used in training sessions. GAP analysis between existing systems and update existing training materials. Assesses participants’ learning performance; identifies need for additional, specialized, or adaptive instruction. Delivers training instruction using various methods. Will include travel to locations and may include some remote training. Provides pilot training and support to ensure new systems success. Maintains records of completed training. Ensures training is completed by retail stores. Provides feedback to management on the training provided. Performs other related duties as assigned.