­ministrator III, Systems

Summary The Systems Administrator (SA) supports all software/hardware upgrades, patching, issue troubleshooting, migrations, workstation/server/peripheral maintenance, and system monitoring. The SA will work with the Help Desk, other System Administrators, Network Engineers, Database Administrators, Cybersecurity personnel, and leadership team members to ensure these activities are planned, scheduled, communicated, and executed in accordance with established policies and processes. Responsibilities Provide Tier 2 and Tier 3 support for Windows laptops/desktops, Windows Servers, iPhones, Printers, and VTC Provide technical and functional video, audio, and web conferencing support to NMRC staff. Perform weekly maintenance consisting of vulnerability patching, server maintenance, and patching, required reboots of servers as needed, and other systems administration Manage network/user/non-personal entity/e-mail accounts and perform password management. Create/review support documentation for Help Desk Team knowledge base and NMRC end Coordinate with Defense Health Agency (DHA) DISA TIER 1 support to enable and maintain DoD Mobility Unclassified Capability (DMUC) software and functions of mobile Utilize System Center Configuration Manager (SCCM) to deploy applications and manage network computers by creating task sequences, preparing and deploying software packages, executing queries, running reports, Assist in maintaining infrastructure for IT security in coordination with NMRC IT staff (including, but not limited to managing AD, file system permissions, anti-virus, firewalls, databases, and other appliances). Support NMRC's asset management, tracking, inventory support, and life cycle management program for servers, desktops, laptops, printers, and standalone scientific Triage and troubleshoot all manner of IT issues, including account/authentication issues, hardware and software issues, network and VPN issues, and issues relating to mobile Unix and/or NT administration experience Understanding of database backup/restore mechanisms Install, configure, and maintain storage hardware backup inclusive of physical plus virtual tape libraries or drives along with disk storage targets. Experience implementing, managing, and troubleshooting NetApp and Rubrik Provide architecture and performance recommendations to DBAs, Network Engineers, and others as requested Develop and maintain documentation for the storage solution and daily operations Develop, implement, and maintain COOP/data recovery plans and methods. Possess working knowledge of backup concepts and practices including experience with backup retention, scheduling, replication for disaster recovery purposes, and full and incremental backup technologies. Experience with automating tools for monitoring, response, and testing as well as scripting or programming experience. Other duties as assigned. Qualifications High School Diploma/GED required, Bachelor's degree in relevant field preferred 3+ years of experience as a systems administrator Experience with HPUX, AIX, and LINUX (Redhat and SuSE) system administration Experience implementing STIG configurations Experience with VMWare 5.x, RHEL 6.x, and Oracle Linux Experience with NetApp and Rubrik Storage training or certification Security+ CE Operating System Certification - Windows 10 Secret Clearance required The position requires a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief Knowledge, Skills and Abilities: Clearly and effectively communicate with team members Read, create, and maintain detailed documentation Participate in group collaborations and project planning Communicate issues and solutions effectively Demonstrated extensive experience with RHEL OSs Ability to quickly grasp new concepts, learn new systems and software Ability to speak professionally and efficiently when presenting information to both internal and external customers/employees including high-ranking military personnel
Kapsuun Group, LLC