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<div class="mds-edited-text mds-font-body-copy-bulk"><p><strong>INTERNAL COMMUNICATIONS &amp; PR MANAGER (TRADING)</strong></p><p> </p><p><strong>Salary: </strong>Circa £42,000 per annum</p><p><strong>Reports to: </strong>Head of Corporate Communications</p><p><strong>Department: </strong>Policy, Information and Communications</p><p><strong>Location: </strong>Stratford, London</p><p><strong>Employment type:</strong> Office-based with flexibility (1-2 days per week in the office)</p><p><strong>Contract length:</strong> Permanent</p><p><strong>Working hours:</strong> Full time 35 hours per week</p><p><strong>Closing date: </strong>Wednesday 24 August 2022, 23:55</p><p> </p><p><strong>We have an exciting opportunity for an Internal Communications &amp; PR Manager to manage to the communications for the Trading department, at both national and local level.</strong></p><p> </p><p>In this role, you'll be responsible for the Internal Communications and Public Relations for all Trading staff, the retail chain online shop, online marketplaces, new commercial opportunities and other activity as determined by the Trading growth strategy It's an exciting time to join our organisation, so if you have experience of delivering multi-channel communications in a complex organisation, top-tier influencing skills, excellent stakeholder management, and strategic thinking skills, then apply today. </p><p> </p><p><strong>What will I be doing?</strong></p><ul><li><p>Creating and delivering impactful internal communications to Trading's 2,000 staff and 15,000 volunteers, in line with CRUK's brand and tone of voice</p></li><li><p>Leading the Trading internal comms team on a day-to-day basis, managing team members to deliver first class internal communications support for CRUK</p></li><li><p>Working with the national and regional PR teams to set strategy in-line with Trading goals, identify newsworthy stories, and deliver guidance to the field and shop staff so that they can successfully engage with local press. Sign off press releases as necessary</p></li><li><p>Working closely with other internal communications colleagues to deliver central organisation wide messaging appropriately to Trading staff</p></li><li><p>Planning, coordinating, and signing off for all communications to Trading, including weekly newsletters</p></li><li><p>Managing the Trading communication platform to ensure Trading staff are updated within an appropriate timeframe on retail specific news and instructions</p></li><li><p>Supporting the Trading leadership team to deliver a continual process of recognition to staff and volunteers</p></li><li><p>Evaluating the effectiveness of Trading's internal and external communications, making improvements where required </p></li><li><p>Actively reviewing the impact and success of communications and engagement with staff and volunteers, through Trading and CRUK engagement surveys</p></li></ul><p> </p><p><strong>What skills are you looking for?</strong></p><ul><li><p>Internal communications expertise: significant internal communications experience, with an excellent track record of delivering multi-channel communications that support business objectives. Ideally, this would have been gained in a large organisation with the commercial and charity retail sector</p></li><li><p>Stakeholder management: experience of building relationships and working with a variety of stakeholders within a large organisation</p></li><li><p>Influence: ability to influence senior members of staff, and instil confidence in your decision making. You will have the ability to hold your own, whilst maintaining good working relationships</p></li><li><p>Strategic thinking: a strategic thinker, who uses feedback and data to inform improvements</p></li><li><p>Communications skills: you will have excellent communications skills, and deal with complex and sensitive information in a professional way; always showing a high level of self-awareness</p></li><li><p>Line management: Experience of line management, setting expectations, and ensuring your team delivers to a high level</p></li><li><p>Positive attitude: positive and can-do, ambitious in your desire to get things done to a high standard and to drive positive impact, with the ability to motivate others and get buy in from stakeholders across the charity</p></li><li><p>Decision making: experience of planning and prioritising internal comms projects and messaging, as well as prioritising and planning the workload of yourself and others</p></li><li><p>Good technical IT skills: experience using a content management system for internet and intranet publishing - experience with Microsoft SharePoint would be a significant advantage</p></li></ul><p> </p><p> </p><p><strong>How do I apply?</strong></p><p> </p><p>We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. </p><img src="https://counter.adcourier.com/cGFydmVlbmdpbmFkZS5ndXJtLjM4NDcyLjQzOUBjYW5jZXJyZXNlYXJjaC5hcGxpdHJhay5jb20.gif" rel="no-follow" />