Ratings Operations Specialist

S&P Global Ratings Ratings Operations Specialist The Role: The Operations Specialist, Ratings Operations (ROS) is a critical role in enabling the effective and efficient operations of global Ratings processes and playing a key part in driving end to end process simplification that meets customer needs. As a strategic partner to multiple roles across the organization (Commercial, Data, Analytical, Compliance, Technology, etc.), the Operations Specialist uses their business knowledge and operational acumen to continuously improve operational processes and align to business value. The Team: The team is comprised of 7 amazing people who are located in Madrid and London. The EMEA ROS Financial Institutions and Sovereign and International Public Finance team is a collaborative team that works with various stakeholders, to ensure that the end-to-end ratings journey is executed in a timely and an efficient manner. The Impact: The role is one with global impact and coverage across the practice supported and across the broader data, technology and operations community. This role involves working closely with the Commercial, Technology and Data teams to connect transformation initiatives with analytical and other end users. The role also works with Analytical Managers and their teams to ensure a high level of operational efficiency, problem solving and innovation. What’s in it for you? Exposure to Global Financial Markets in Financial Institutions and Sovereign and International Public Finance Training plan aligned to your development and career trajectory Opportunity to participate in the LEAN Greenbelt Professional Qualification Key Responsibilities: Customer: Complete key steps of the end-to-end ratings process for low and medium complexity jobs for one practice independently with pace and quality to meet customer needs Support completing team priorities (job processing, continuous improvement, change management) Show proficient understanding of the end-to-end ratings process, knowledge of SOPs, operating manuals, standard work Guide analysts and other business partners across the organisation Voice continuous improvement needs, Participate in problem solving and process improvement efforts to live the ROS mission and achieve the ROS vision Understand key metrics to support the management and improvement efforts of ROS Understand the role of Ratings Operations and its alignment with other functions within S&P Connect key partners to solve business problems People: Complete onboarding within 6 months Live the ROS operating principles of relevance, integrity and excellence Have a learning mindset and actively advance skills leveraging a development plan and the ROS skills matrix Support team members and work as a team to live the ROS mission and achieve the ROS vision What We’re Looking For: Qualifications/Experience: Minimum 1 year of professional experience Degree preferred but not essential Proficiency in Microsoft Office applications; including Word, Excel, and PowerPoint Excellent interpersonal, written, and verbal communication skills with a particular focus on customer service Ability to work effectively in a team-oriented, global environment with various business partners Excellent organisational skills with strong attention to detail Ability to multitask and stay poised in a fast-paced, high-pressure environment while also ensuring the highest quality output Flexible, self-starter who is willing to take the initiative and drive tasks to completion with strong execution Must possess strong prioritization and influencing skills, experience in leading projects would be an advantage Return to Work Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. Grade Level: Grade 8 (for internal purposes) Location: Madrid S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape. S&P Global Ratings offers critical insights for credit, risk and sustainable finance solutions that are essential to translating complexity into clarity, so market participants can uncover opportunities. S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group) Job ID: 276161 Posted On: 2022-08-15 Location: Madrid, Spain