Senior Manager, Supply Chain Systems

«out the Team The Supply Chain team focuses on keeping things moving across all aspects of our business. They make an impact by ensuring our products get from the vendors to the DCs to the stores in the most efficient and timely way. Their goal is to improve each step within the process, so we have the right product at the right place at the right time for our pet parents. About the Job The Senior Manager, Supply Chain Systems is a key member of the Supply Chain Solutions team, leading a team that supports enterprise Supply Chain Systems. This role will work closely with internal and external customers, vendors and partners to ensure that systems support current and future Supply Chain initiatives and drive efficiencies throughout the Supply Chain. The role will be responsible for planning, coordinating, and directing systems related activities and help define and implement the Supply Chain's technology goals. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but not limited to: Manage all aspects of SC Systems projects and have a hands on role in planning, designing, and execution of those projects. Team is responsible for configuring and testing systems to support new capabilities, added technology, new facilities or system upgrades. Provide exceptional customer service to customers including Distribution Centers, Transportation, IT, Stores, and Merchant partners. Develop team of technical experts to support and drive project results. Support activities include managing systemic configuration of the operation’s physical layout, task creation, task execution, labor management, reporting, and optimizing throughput. Project Participation – Considered a subject matter expert on cross functional impacts of their managed systems and demonstrates a understanding of the role and impact of systemic changes upstream and downstream. Has the ability to conceptualize, design, document, and communicate solutions to meet business objectives. Training and Change Management – Lead a team with strong knowledge of both applications and the business process in Transportation and Distribution. Create, maintain and support common processes and support operations teams in execution of changes. Partner with Industrial Engineers, Distribution teams, and Transportation to drive meaningful change through knowledge of system capabilities and configurations. Develop both short term strategies and long term roadmaps to support changing business priorities. EDUCATION and/or EXPERIENCE Bachelor’s degree in Computer Science, Supply Chain Management or equivalent experience required. 5-7+ years of experience in relevant or related positions supporting Supply Chain Systems. Experience leading and developing a technically skilled team. Effective organizational, time management, and problem-solving skills with multiple clients/vendors/projects. Experiencing leading diverse teams and developing talent in direct and indirect reports. Comfortable with ambiguous situations and evolution. About the Culture Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet friendly environment, bring your pets to work! A work-life balance and family events such as movie nights, art events and holiday festivals “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers “Sit & Stay” Café serving fresh breakfast and lunch options Starbucks cart—productivity at its finest! “Lil’ Paws” learning center and onsite daycare facility Volunteer events with PetSmart Charities Learn more about
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