TUC008: Sr. Customer Service Agent

Duties : Arrange and coordinate the transportation of the shipments under his/her control, while ensure that the customer requirements are met. Performs booking with carriers according to internal guidelines as defined by Product Accept all orders (from customer or overseas office) and accomplishment daily operation ,complete all task to meet customer requirement & Sop according to company rules Performs any other tasks & responsibilities required ensuring high business performance and delivering the customer an outstanding experience Experience & knowledge: 2 - 4years’ experience in the Forwarding Industry an operations role Good knowledge of forwarding business, (preferable both Air Freight and Ocean Freight) Good knowledge of forwarding operational processes Good communication, motivation and interpersonal skills Ability to work under pressure Professional telephone and E-mail skills Pro-active attitude Good knowledge in English and local language(s) Additional Information Posting Date: 2022-08-12 Job Posting End Date: 2022-09-30 FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!