Tech Head, Performance Markets

Nom du site: UK - London - Brentford Date de publication: Aug 12 2022 Digital & Tech Director, Commercial Performance Emerging Market Lead the Tech function of Commercial Performance Emerging Market (PEM) Cluster, strategically partnering with PEM leadership team to define digital & technology strategy and implement digital capabilities to enable PEM to deliver on their business performance objectives This role is the single point of accountability in the PEM for effective delivery of digital capabilities and services supporting the PEM markets via maximally leveraging GSK global/region products, or developing/purchasing differentiated cluster solutions with innovation and enterprise mindset. The role is required to manage the full lifecycle for solutions and services ensuring continuity of services while evolving functionality in line with business and tech strategy. The role ensures the right level of oversight is in place to ensure: priorities and roadmaps are signed off in agreement with the business; solutions and services meet a high standard of governance and compliance with minimal risk exposure; and problems are escalated and resolved efficiently. This role will also lead Russia market Tech. Closing Date for Applications: 26th August 2022 Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact 0808 234 4391. This will help us to understand any modifications we may need to make to support you throughout our selection process. Location / Travel: This role will be based at GSK House (West London, UK) Please note that there is circa 5% - 10% travel required in this role (as per business-needs). *LI-GSK Your responsibilities: Strategic Business Partnering: Act as the primary partner to the PEM business leadership team and represent all functions within GSK Tech to ensure that Tech people, systems and services are effectively supporting key business objectives. Work with the leaders in the business to align to the strategy and drive deployment and adoption. Drive Innovation: Accountable for working with the GSK PEM leadership teams to identify high value opportunities to use Digital, Data and Analytics to transform how the business operates, or how we can engage with physicians and/ or patients to more optimally manage the burden of disease with a particular focus on how best to utilise Technology to maximise GSK’s impact in its upcoming product launches. Solution and Service Strategy: Working with the business leadership team to Develop, deliver and maintain a Tech strategy to deliver the optimal set of solutions which drive business growth and align to the global commercial agenda. Technology delivery in the alignment of Product Management and Agile ways of working: Ensure the effective delivery of the PEM technology portfolio of local, regional, and global projects with appropriate processes and controls to deliver against timelines, quality and cost. Build strong partnership and influence key stakeholders such as the global/Region product teams to support delivery of the project portfolio. Ensure investments in Digital, Data and Analytics are delivering expected value and that effective change management has been put in place as part of deployment. Manage and Govern IT systems: Establish and lead Business Governance bodies, to drive prioritization, approval for projects, provide oversight and enable benefits realization, manage overall service performance and manage business risk. Ensure that the systems supported locally meet Global Pharma tech standards and remain compliant with support levels within agreed KPIs. Ensuring the right services levels are in place and maintained in line with business need. Quality, Risk & Compliance: Accountable for ensuring all applications supporting the business are compliant with internal GSK security, risk management policies and practices, external regulatory and statutory requirements e.g. GxP, SARBOX, GDPR and that tech continuity plans are in place for all business critical applications People Management: Accountable for line managing and developing staff within PEM Tech. Ensure ongoing succession planning and career development is in place to maintain Business Process knowledge and deep IT expertise. Why you? Qualifications & Skills: Minimum 15 years’ experience in working in Tech with at least 5 years in senior leadership roles Deep content knowledge of commercial process areas and the systems and data used in the sales and marketing of pharmaceuticals (IQVIA, Veeva etc.) preferred with a Minimum of 5 years’ experience working with Commercial (Sales and Marketing) organisation Track record in successful Tech strategy development, solution design, programme and project delivery and service management Track record in delivering business impact through process and Tech enabled solutions Excellent partnership management, strong influencing and communication skills at senior level Experience working in global and matrix organizations Experience with managing remote multi-cultural teams Experience with product management and Agile practices would be an asset Strong people management with a minimum of 5 years’ experience leading teams in a matrix environment Experience with Emerging Markets is an asset Preferred Qualifications: Ability to work in a complex and fast-moving environment with multiple priorities. Experience leading and managing change/transformation Ability to connect with and influence business stakeholders at all levels across multiple markets. GSK Values and Expectations Why GSK? GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. 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