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Learning & Development Portfolio Operations Sr Associate

Botswana , Tampa Posted: 2022-08-10 404 Views

Job Overview & Requirements

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<br>A career in Learning and Development (L&D) will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You'll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.
The Portfolio Lead team provides leadership, direction, and intervention to enable learning solutions in a book of business. They lead teams that are creating, implementing, and evaluating the effectiveness and quality of the programs; they direct and coordinate the resources necessary to ensure the efficiency of L&D operations; and they intervene to address problems, issues, or concerns that could compromise the quality of L&D efforts. Portfolio Leads leverage their competencies in Budget Coordination, Curriculum Management, Troubleshooting and Issue Escalation, Stakeholder Coordination, Comms Coordination, Data Storytelling, Best Practices, and Resource Forecasting to partner with L&D Strategist to activate learning strategy into execution. The Portfolio Lead position is highly integrated with L&D Strategist, Architects, Lead Producers, LI&T, and Assessment and Measurement teams.<br><br><p>To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.</p><p></p><p>As a Senior Associate, you&
39;ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:</p><p></p><ul><li>Use feedback and reflection to develop self awareness, personal strengths and address development areas.</li><li>Delegate to others to provide stretch opportunities and coach to help deliver results.</li><li>Develop new ideas and propose innovative solutions to problems.</li><li>Use a broad range of tools and techniques to extract insights from from current trends in business area.</li><li>Review your work and that of others for quality, accuracy and relevance.</li><li>Share relevant thought leadership.</li><li>Use straightforward communication, in a structured way, when influencing others.</li><li>Able to read situations and modify behavior to build quality, diverse relationships.</li><li>Uphold the firm&
39;s code of ethics and business conduct.</li></ul><br><br><p><b><u>Job Requirements and Preferences</u></b><span>:</span><br /><br /><b><u>Basic Qualifications</u></b><span>:</span><br /><br /><b>Minimum Degree Required</b><span>:</span><br /><span>High School Diploma</span><br /><br /><b>Minimum Years of Experience</b><span>:</span><br /><span>2 year(s)</span><br /><br /><b><u>Preferred Qualifications</u></b><span>:</span><br /><br /><b>Degree Preferred</b><span>:</span><br /><span>Bachelor Degree</span><br /><br /><b>Preferred Knowledge/Skills</b><span>:</span></p><p>Demonstrates thorough abilities and/or a proven record of success supporting key operational activities, data wrangling, and project management to create leverage and efficiencies in the following areas:</p><ul><li>Facilitating and supporting the end-to-end role of the Portfolio lead and Strategist;</li><li>Create and manage a process that supports the Portfolio leads and Strategists through the Intake and Staffing process;</li><li>Creating templates to support standardization of processes;</li><li>Identifying opportunities for efficiencies and automations;</li><li>Anticipating inter dependencies and risks; </li><li>Assisting with xPortfolio data analysis, reporting and tracking, as well as leveraging available dashboards, Microstrategy reports, Workday, GFS/Talentlinnk and any other identified L&amp;D platforms in order to create a consistent and proactive process for data driven decisions;</li><li>Supporting the end-to-end process when a Portfolio is utilizing Fast Track. This includes liaising with offshore when completing submissions to Calculo/Learning Requests, connecting with our onsite support team for smaller events, room reservations and small MES events;</li><li>Utilizing workflow and visualization tools to analyze data sets and communicate data insights to drive decision making by leveraging market leading tools such as Alteryx, Tableau, etc.;</li><li>Prepping activities, facilitators, and materials for various Portfolio Lead and Strategist communications channels including tracking agendas, synthesizing notes and actions;</li><li>Planning, prioritizing and delivering tasks in the assigned time frame;</li><li>Maintaining thoroughness and accuracy with data and processes;</li><li>Demonstrating problem solving skills and the ability to work in a team environment to jointly reach a solution;</li><li>Building relationships across the L&amp;D matrix; and,</li><li>Providing consultation with stakeholders through oral and written communications to meet business goals.</li></ul><p>Demonstrates thorough abilities and/or proven record of success in a professional services environment utilizing an array of digital skills to drive higher value, lower cost, and a tech-enabled learning experience, including:</p><ul><li>Utilizing technology skills and technology tools, to include Microsoft platforms, Google Calendar, in day-to-day responsibilities and for communication and collaboration;</li><li>Using design thinking (including persona development, affinity mapping, journey mapping, and prototyping); and,</li><li>Using agile project management techniques (including sprint planning, backlog management and sprint review).</li></ul><br>At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.<br><br>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.<br><br>All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.<br><br>For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.<br><br>For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: https://pwc.to/coloradoifsseniorassociate. <span style='display:none'>363916 363916WD</span><br><br>
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Job Summary

Category Teaching
Country Botswana
City Tampa
Employment Type Full Time
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