Business Analyst (Change Management Lead)

«out Conduent Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Description Job Description The successful candidate will gather and analyse business requirements, using business knowledge and experience to assess and advise on proposed options for business and technical improvement or change. They will be responsible for identifying opportunities within the business model, prepare and deliver findings as well as considering risk and impact assessments. They will be instrumental in designing solutions, communicate them and gather the resources to oversee and implement the approved improvements. The role involves working with stakeholders at various levels of the organisation, engaging with colleagues across business operations, development and delivery functions to support the business operations. Contract: Permanent Location: Office based (Leeds City Centre) Salary: £32,000 - £36,000 (Dependent on experience) Skills: • Experience in producing business cases to support decision making and pro-ject prioritisation • Experience ideally working as a BA within IT related projects. • Experience of requirements gathering and developing technical specifications • Experience of / Exposure to Change Management • Ability to interpret business requirements and develop an appropriate solution • Ability to solve technical and other work-related problems quickly and effec-tively, in a logical and methodical manner • Experience with using process mapping software • Experience working with stakeholders at all levels • Excellent verbal and written communication skills including the ability to clearly explain concepts and solutions to customers with varying skills and abilities • Excellent interpersonal skills • Collects quantitative and qualitative data from internal cross functional teams, supply chain organisations and external customers • Understands basic knowledge of the overall business organisation, operating processes, and any governing policies and regulations over the programme. • Experience in using Lean Six Sigma and Agile methodologies preferred • Customer Contact Centre experience preferred Qualifications: • Educated to degree level or equivalent experience Closing Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the