Software Engineer

Comcast’s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles can work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required. Job Summary Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Documents all development activity. Assists with training non-technical personnel. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Job Description About The Team: The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies! Customer Experience Technologies (CXT) organization, which is part of TPX, is passionate about the technology, systems, and tools that support the customer lifecycle (sales, activation, billing, support, etc.), as well as employee-facing teams such as human resources, finance, and workplace information technology. Core Responsibilities: Designs new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases. Participates in training representatives and operations staff on internally developed software applications. Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects. Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Employees at all levels are encouraged to: Understand our Operating Principles; make them the guidelines for how you do your job Responsible for the customer experience - think and act in ways that put our customers first, give them detailed digital options at every touchpoint and make them promoters of our products and services Know your stuff - be hard-working learners, users, and advocates of our groundbreaking technology, products, and services, especially our digital tools and experiences Respect and promote DE&I. Desired Technical Skills Expertise in Java/J2EE, Spring Boot, JavaScript Expertise in Agile development methodologies, software engineering concepts and practices Strong analytical and problem-solving skills and able to work as part of multi-functional teams Experience with RESTful Web Services and building services using micro-services patterns Experience with CI/CD using Jenkins, Concourse, or similar tools. Experience instrumenting software for observability and operational problem solving Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. Education High School Diploma / GED Relevant Work Experience 5-7 Years Salary: Pay Range: $100,475.81 - $150,713.72 Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.