Assistant Director-Emergency Medicine

Strength Through Diversity Ground breaking science. Advancing medicine. Healing made personal. Direct, develop, and oversee services relating to faculty supporting goals and objectives for the Emergency Medicine Service Line (6 emergency departments, 4 urgent care centers, express, affiliated hospitals, express care, unscheduled care programs (i.e., MS Now), and observation groups). Oversee and coordinate new program development and implementation. Develop assessments of existing services to identify opportunities for improvement. Manage recruitment and onboarding of faculty for the Emergency Medicine Service Line with the goals of decreasing vacancies and improving associated quality and financial impact. The System Assistant Director Faculty Affairs will report to a Vice Chair of Administration and Finance with dotted line reporting to the System Vice Chair for Faculty Affairs. Roles & Responsibilities: Direct and manage faculty affairs, physician onboarding and physician recruitment, insurance enrollments, medical staff credentialing, which includes faculty for business and revenue activities within the Department of Emergency Medicine for more than 250 providers across the health system. This includes credentialing for partnership with affiliated hospitals, urgent care, express care, and observation groups. Lead processes that ensure optimal approaches to faculty hiring and performance within Hospital and Medical Center policies. Ensure relevance and functionality of academic appointment methodology and spearhead adjustments as necessary. Supervise faculty appointments, to achieve maximum performance, including efficient and effective operating procedures and successful interface with academic departments, Information Technology, Human Resources, Marketing and Communications, and Medical Staff Services. Work closely with faculty leadership to address problems, identify necessary changes, and ensure timely and appropriate processes and policies. Oversee roll-out of policies, practices, and programs at MSHS member hospitals. Manage a staff of approximately four coordinators. Provide mentorship. Participate in hiring and annual review process. Create, review, and update plans and procedures pertaining to Department’s physician onboarding and enrollment for revenue strategizing with internally Central Billing Office and collaboration with Emergency Medicine Service Line Senior Leadership. Lead and collaborate with Emergency Medicine Service Line Senior Leadership to develop annual goals and objectives regarding process improvements for provider enrollments to minimize enrollment holds with billing vendor; resulting in and maintaining the reduction of enrollment held charges for all Mount Sinai Health System hospital sites. Administer and design policies and workflows, and financial planning in collaboration with Emergency Medicine Service Line Senior Leadership, regarding hiring, payroll, appointments, orientation of all faculty and faculty salary increases. Maintain quality assurance transition using Intellisoft database software to centralize provider data maintaining oversight to meet standards and regulations of Medical Staff Services and accrediting agencies such as Joint Commission on the Accreditation of Healthcare Organizations (JCAHO) and New York State and City Department of Health (DOH). Assure accuracy and MSMC compliance of physician contracts and faculty checklists with respect to financial integrity of department. Create workflow efficiencies utilizing Intellisoft database to track each step in each workflow that the Department processes. Lead for ongoing project management with Medical Staff Services and internal Finance regarding cross credentialing of emergency medicine physicians across health system, resulting in increase of shift coverage for hospital sites and decrease in expenditures for external resources. Principal lead for Faculty Affairs Committee: collaborate with Emergency Medicine Service Line Senior Leadership. Serve as member for Medical Staff services & Physician Onboarding advisory project aimed at improving health system process of credentialing providers Manage credentialing and appointments of physician and mid-level provider staff. Maintain malpractice and IPA rosters and assure that Department is charged for these services appropriately. Special Projects – Advise, lead, and collaborate on ad hoc projects. Initiate, develop and lead programs to improve the overall functioning of the Department. Oversee financial cost analyses for vendor contracts with Intellisoft Database and staffing infrastructure in conjunction with Emergency Medicine Service Line Senior Leadership. Identify opportunities for operational improvements and/or expansion of services and implements approved enhancements. Ensure standardization of resources for multiple services across the Emergency Medicine Service Line. Work with and participate with other areas to standardize physician data collection across the Emergency Medicine Service Line. Participate in and support system-wide committees. Maintain awareness of non-clinical regulatory guidelines and implications of future regulatory decisions. Provide excellent customer service to internal and external customers. Promote cultural diversity in the workplace. Ensure cross-departmental consistency in meeting administrative compliance standards. Initiate human resources transactions and follows up. Responsible for Department approval of human resources transactions. Work closely with Emergency Medicine Service Line Senior Leadership to promote the mission of the department. Implement and provide oversight of new policies to keep employees aware of changes and current standards of compliance with established practices and provide pathways for continuing education and training for employee growth Performs other duties as assigned. Maintains strict confidentiality. Requirements: Education: Masters’ degree in public health/administration or business or a related field. Experience: Three years of experience in a professional business environment, with health related and project management experience preferred. Supervisory experience is a plus. Excellent communication and interpersonal skills, required. Ability to multi-task and meet tight deadlines. Exemplary project management/communication skills. Ability to integrate and operationalize financial principals in order to drive positive organizational change. Applies Learning: Assimilates and applies new job-related information in a timely manner. Builds Customer Loyalty: Effectively meets customer needs; builds productive customer relationships; takes responsibility for customer satisfaction and loyalty. Builds Strategic Work Relationships: Develops and uses collaborative relationships to facilitate the accomplishment of work goals. Communication: Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Contributes to Team Success: Actively participates as a member of a team to move the team toward the completion of goals. Decision Making: Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences. Initiates Action: Takes prompt action to accomplish objectives; takes action to achieve goals beyond what is required; is proactive. Manages Work (includes Time Management: Effectively manages one’s time and resources to ensure that work is completed efficiently. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small; shows concern for all aspects of the job; accurately checks processes and tasks; is watchful over a period of time. Stress Tolerance: Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handles stress in a manner that is acceptable to others and to the organization. Strength Through Diversity The Mount Sinai Health System believes that diversity, equity and inclusion are drivers for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together and participate actively as a leader within the Mount Sinai Health System by: Serving as the primary resource management representative of the Mount Sinai leadership teams, committees, etc., and acting as the primary executive leader interface between Mount Sinai and key executives from the health systems’ vendors and partners. Engaging with relevant thought leaders and policy-makers at the federal and state levels, and representing the Health System as assigned. Using a lens of equity in establishing and promoting policies and procedures and providing opportunities for all to thrive. Confronting racist, sexist or other inappropriate behavior and challenges exclusionary organizational practices and serving as a role model to promote anti-racist behaviors. Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers. We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. Explore more about this opportunity and how you can help us write a new chapter in our story! Who We Are Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve. Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai Morningside (formerly Mount Sinai St. Luke’s), and New York Eye and Ear Infirmary of Mount Sinai. The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. EOE Minorities/Women/Disabled/Veterans