Workplace Experience Concierge

<br>A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You’ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.<br><br><p>To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.</p><p></p><p>At the Administrative level, you&
39;ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:</p><p></p><ul><li>Conduct self in a professional manner and take responsibility for work and commitments.</li><li>Flex approach to meet the changing needs of teams and clients.</li><li>Identify and make suggestions for improvements when problems and/or opportunities arise.</li><li>Learn about business needs are changing and consider the impact on services provided.</li><li>Take action to stay current with new and evolving technology.</li><li>Handle, manipulate and analyse data and information responsibly.</li><li>Communicate with empathy and adapt communication style to meet the needs of the situation and audience.</li><li>Anticipate the needs of others and take appropriate action.</li><li>Embrace different points of view and welcome opposing and conflicting ideas.</li><li>Uphold the firm&
39;s code of ethics and business conduct.</li></ul><p></p><p></p><p></p><br><br><p>PricewaterhouseCoopers (PwC) is seeking a talented and energetic individual to serve as a Workplace Experience Concierge (WXC). The Workplace Experience Team thrives on a hospitality mindset and contributes to a positive, collaborative and professional team environment. This role is physically based in the office and will require staff to be on site.</p><p><b><u>Job Requirements and Preferences</u></b><span>:</span><br /><br /><b><u>Basic Qualifications</u></b><span>:</span><br /><br /><b>Minimum Degree Required</b><span>:</span><br /><span>High School Diploma</span><br /><br /><b>Minimum Years of Experience</b><span>:</span><br /><span>1 year(s)</span><br /><br /><b><u>Preferred Qualifications</u></b><span>:</span><br /><br /><b>Degree Preferred</b><span>:</span><br /><span>Bachelor Degree</span><br /><br /><b>Preferred Knowledge/Skills</b><span>:</span></p><p>Demonstrates some abilities and/or a proven record of success, as both an individual contributor and team member, with identifying and addressing client needs by: </p><ul><li>Demonstrating proven proficiency with identifying and addressing customer needs, including responding to client and/or team requests promptly and professionally; readily offering assistance; contributing to a positive, collaborative working environment; proactively seeking instruction, feedback and coaching to improve performance. </li><li>Providing hospitality and meeting support including catering management, greeting guests and ensuring meeting rooms are ready;</li><li>Completing projects as requested related to support of the Workplace Experience Manager’s objectives in the office;</li><li>Providing superior administrative support and distinctive customer service, with high attention to detail and accuracy, enabling partners and staff to better focus on value-added internal and external client service needs;</li><li>Providing national project support including, invoice processing, inventory management and system reporting;</li><li>Providing system administration for various PwC applications;</li><li>Coordinating tax processing efforts in our larger offices, including scheduling quality reviews, working with outsource providers, coordinators and client service teams to complete client deliverables;</li><li>Identifying proactively areas of support that are applicable to their customers&
39; needs;</li><li>Applying consistently business acumen and specialized technical knowledge, including a proven understanding of their customers&
39; support needs and the technology used by the team;</li><li>Participating actively in knowledge-sharing activities, developing and communicating optimal standard-industry practices within formal and informal networks;</li><li>Preparing basic mailings to clients and confirming the correct documents are enclosed and/or attached;</li><li>Accepting, picks up and delivers mail and packages on a daily basis and sends mail and packages appropriately through interoffice mail, U.S. mail or express vendor;</li><li>Reserving rooms, catering, sending invitations and managing responses for events;</li><li>Maintaining connectivity with the Records Management and Workplace Experience teams;</li><li>Creating and maintains an easily accessible e-file system;</li><li>Coordinating with building management for service requests;</li><li>Liaising with building staff/maintenance; and,</li><li>Entering and charging own time efficiently.</li></ul><br>At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.<br><br>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.<br><br>All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.<br><br>For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.<br><br> <span style='display:none'>345030 345030WD</span>