Technical Lead

Role Responsibilities: Manage completion of incidents raised by business teams during business day including: Own Microfocus defects , troubleshooting and BAU incidents assigned from Service Desk (i.e. provide l2 and l3 support). Communicate directly with business team members to understand issue, advise of progress and deliver resolution. Where short term patch applied for the defects, ensure root cause analysis undertaken. Meet agreed SLAs Manage batch processing Ensure batch issues (daytime and overnight) are addressed to allow batch timeframes to be met Where overnight batch issues result in delays, escalate to relevant management to allow business communications Where short term patches applied, ensure root cause analysis undertaken Manage enhancements Work with technology practice, Microfocus and business teams to deliver minor enhancements the existing capabilities Assist in testing of end to end solutions requiring bulk processing of data in Microfocus environment. Active Participation in BAU DR activities Support projects Where required, undertake analysis to assess impact on the Microfocus platform. Undertake product/platform assessment and put roadmaps for the Microfocus on AWS software life cycle management. Essential Skills: Advanced Micro Focus Enterprise Developer knowledge & managed Enterprise Server environments by performing Enterprise server Administration activities. AWS infrastructure knowledge SQL scripting CICS /Cobol – Z/OS experience Good to have: GitLab/ GitHub Control-M Shell Scripting Python LRS Admin About Us: We are Wipro (NYSE: WIT), a rapidly expanding and leading global Information Technology, Consulting and Business Process Services company with over 225,000 employees worldwide, servicing clients in 175+ cities and 69 countries across 6 continents. For more information, please visit www.wipro.com With over 5,500 employees in projects across Australia/New Zealand, we are committed to increasing localization and diversity. We serve over 200 customers across diverse industry segments, with at least a third listed in the ASX100. We started our journey in Australia 20 years ago and this has been a pioneer of new age, disruptive and transformative innovations. We believe in the power of diversity in the workforce, and we encourage applications from people of all diverse backgrounds, with focus including, but not limited to Aboriginal & Torres Strait Islanders, Women in Technology, Sex/Gender diversity, disability, racial & cultural diversity, sexual orientation + others. If you only meet some of the requirements for this role, that's okay!!! We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you. Bonus points if you have : Problem-solving attitude Collaborative team spirit We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else. Benefits @ Wipro Flexible/remote working culture – location is not a limitation of success at Wipro. Global Travel & Relocation opportunities – COVID permitting. Paid Parental Leave. Excellent Remuneration Package. Quarterly bonus/variable pay. Quarterly Career Progression Reviews – we do not limited our employees to the usual once per year reviews! Novated Lease & Salary Sacrifice. Reduced Corporate Healthcare Rates. Fringe, Concession + Membership & Subscription Tax Benefits. Financial Advisory & Banking Benefits. Free Ongoing training and development to help you reach your full potential. Collaborative team - positive and empathetic people who love to laugh either through social distancing in the office or virtually from home! Team building, fun activities and social events – COVID permitting. Join us in many countries, see full career opportunities here. Connect with: Bishnu Parida