Patient Engagement Manager

Site Name: Vietnam - Ho Chi Minh City Posted Date: Aug 5 2022 This role sits within the VN Medical team that is responsible for the development and delivery of patient engagement activities across the GSK portfolio. Provide leadership and operational expertise across patient engagement initiatives in collaboration with healthcare organisations, medical associations or other institutions. Be the point of contact from the medical area to guide, accompany and support the company's strategies aimed at patients, guaranteeing the alignment and compliance with governance, local regulation and good practices in patient relations. This role will contribute to Global Medical’s vision to understand the current and future needs of patients, clinicians and healthcare systems by focusing on addressing the gaps linked to patient engagement. Ensure the integrated evidence plans are aligned across functions, with global/regional/local medical and business priorities. Lead the design of the company's strategies aimed at patients and guarantee alignment with the BO and the correct implementation in accordance with our code of practise, corporate standards, current local regulations and the values and GSK expectations. Lead the PSP from the design phase to implementation monitoring, ensuring strategic alignment of the brand and compliance with corporate standards. Responsible for coordinating and monitoring the relationship. Fulfill the activities and responsibilities as BO of the PSPs at the local level when appropriate Monitor regulatory changes, market trends and the health system in order to identify risks and opportunities in generating value for patients in such a way that we can respond to their needs in a timely and efficient manner. Work collaboratively with the Brand Teams to be the voice of the patient in the design of brand strategies. Ability to include patient engagement perspective and insights into the pipeline of new product launches and classic brands from pre-launch through Life Cycle Management Together with the access team, identify opportunities with third parties in order to improve the management of patient health in the line with the priorities of the company. Advise the internal teams on the strategies that can be developed from the patient's perspective to improve access, quality of care and management in prioritized therapeutic areas. Follow-up of the proper implementation of projects related to patients, PSP, HSS, education, disease awareness and digital strategies to optimise patient education and engagement Management of disease awareness activities related to Patient engagement Plan and execute the budget of the projects in charge The other activities of the patient affairs lead Medical Governance To coordinate with the local Named Safety Contact (NSC) in the reporting and follow-up of relevant pharmacovigilance matters. Conduct MM monitoring and CAPA tracking and contribute in department risk management process. Acts as a partner to compliance to ensure efficient ABAC process and support training. Comply with the responsibilities defined in the GSK Occupational Health and Safety Management System (SG OHS), participate proactively in all the activities defined to achieve the objectives established by the company and comply with the rules and procedures defined for risk control derived from work activities and seeking the comprehensive care of my health Active participation in the meetings, training, audits and processes required for Quality. meet the policies and procedures of the quality management system related to their position profile, with a focus on continuous improvement and quality culture, within the values and expectations of GSK Operational Excellence Apply excellent judgment: proactively seek opportunities for process improvement and solutions that meet business needs whilst remaining compliant with GSK Values and principles. Excellent project management skills including planning, prioritization and multi-tasking. Highly effective interpersonal relationship with stakeholders and effective networking and collaboration skills to achieve business results. Strong analytical, information search, and communication skills with ability to build relationships and work effectively as part of a multi-disciplinary team. Skilled at communicating a compelling local value proposition to key customers Why you? Basic Qualifications: Education: Pharmacist, Nurse or Medical Experience: Experience working in the pharmaceutical industry, managed care, hospital or healthcare environment. Wide range of therapeutic area expertise. Other competencies: Strong Business Acumen with depth of knowledge about healthcare systems Understanding of competitors business strategy and strengths and weaknesses Proactive, corporate behavior adding value to the business Demonstrates a high level of personal accountability and integrity Why GSK? *LI-GSK Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities: Operating at pace and agile decision-making – using evidence and applying judgement to balance pace, rigour and risk. Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. Continuously looking for opportunities to learn, build skills and share learning. Sustaining energy and well-being. Building strong relationships and collaboration, honest and open conversations. Budgeting and cost-consciousness. Our goal is to be one of the world’s most innovative, best performing and trusted healthcare companies. We believe that we all bring something unique to GSK and when we combine our knowledge, experiences and styles together, the impact is incredible. Come join our adventure at GSK where you will be inspired to do your best work for our patients and consumers. A place where you can be you, feel good and keep growing. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.