Director, Partner and Alliances Strategic Programs and Projects

Overview At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us! The focus of the role is to define the vision, strategy and execute on the implementation of the partner program, and key projects relating to the Global Channel. This will encompass a variety of broad-based initiatives across operations, system requirements, OKR’s and resourcing. Working directly with the VP of Global Channel the role will act as a ‘Chief of Staff’ and maintain the rhythm of the business as much as driving the direction. This will cover all indirect routes to market i.e. the Traditional 2-Tier Channel (VAR & Distribution), Global Systems Integrators, Managed Service and Cloud Service Provider partner models. Responsibilities Build and execute on an effective strategic plan which translates into a program for partners Program evolution based on market alignment and product direction Manage the Transform Partner membership ranks in partnership with support from Channel Operations and field Channel Account Managers (lead the yearly audit process, review/approve or escalate exception requests, etc.) Work with regional teams on program execution requirements- leveraging benefits; partner QBR cadence; partner qualification changes; feedback on strategy Drive and own reviews with Marketing and Business Applications teams to agree design, layout and define the user experience of the partner portal and its evolution Align Global System Integrators (GSI) and Managed Solution Partners (MSP) strategies with our program plan and ensure alignment of measurements, process, and technology requirements Maintain the Strategic Initiatives Tracker, and drive activities to support Strategic Initiatives for the WW Partner Team, such as pilot programs, policy changes, partner program changes, product business initiatives. Manage our 6 month roadmap for the partner team priorities as they align to key business goals and timelines (i.e. product launches, marketing events, training events, program launches, etc.)working with all business stakeholders (marketing, training, comms, region sales) Support the Channel staff meetings, extended team syncs, off-sites etc. and allow for agenda, minutes, actions and follow-ups to be documented and centralized so key messaging is transparent and consistently cascaded to the extended groups Support presentation builds for the internal E/C-Level meetings such as the corporate business reviews Research and recommend changes based on market trends and future state forums for partners as well as incorporating feedback from the existing partner community in plans Solicit a set of standardized metrics from Revenue Operations to analyze performance and help improve overall sales / partner performance. Utilize data and key metrics for partner QBRs. Interlock with the PMO and other groups to lead initiatives on areas such as systems, legal and market-place changes Collaborate with the Data Operations team to agree Data Hierarchy and Stewardship requirements Design and facilitate successful implementation and adoption of new strategies and processes: Improve internal strategy and processes for tracking lead source and revenue by partner in partnership with marketing and channel operations SolarWinds Cloud Marketplace GTM strategy in conjunction with Business Applications, Finance and Product teams New initiatives and programs that emerge that impact the WW Partner team or business Measure and quantify ROI and performance of specific programs – utilize data to improve performance and adapt them as required Act as a proxy as required by attending appropriate meetings on behalf of the VP as a representative of the Partnership/Alliances organization