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Þsktop Support
Brazil , Curitiba
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Posted: 2022-08-05
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28 Views
Job Overview & Requirements
Role purpose: The RDS Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting FCR He/She should follow KEDBs, Wikis for resolving technical issues and follow the defined processes(SOPs/SOWs) while attempting to resolve the incidents
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Job Summary
Category
IT
Country
Brazil
City
Curitiba
Employment Type
Full Time
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