[Dr.Ci:Labo] Sales Promotion, Customer Relationship/Marketing & Execution

Overview The position is responsible for developing sales strategies mainly for mail order sales, which account for nearly 70% of Dr. Ci:Labo's sales, as well as planning, producing, and implementing sales promotions, services, and events. In addition, we plan, produce, and implement sales promotions, services, and events. We also plan and produce accompanying productions, sales promotion items, goods, and accessories. The position requires a sense of responsibility and initiative, as well as communication skills, and the ability to plan, conceive, propose, present, and apply ideas. The manager of the group will be in charge of reporting on the planning, production, operation, and implementation of these projects, but for new projects such as promotions, services, and events, he or she will present the project at a meeting of the leaders of key departments throughout the company. The new projects must be aligned with the leadership team, including the president, and the cross-functional team. When a decision is made to implement a project, the project will be shared and coordinated with the operations, owned media, CRM, and e-commerce departments, etc. Roles and Responsibilities We are looking for a leader and group leader candidate for the following promotion tasks. 1) Planning and execution of promotional strategies and tactics to achieve sales targets in mail order sales - Planning and drafting of product and sales strategies and tactics for mail order customers (newsletters, web, direct mail, etc.) *Creative ability to think from scratch based on market, competition and customer trends, and the ability to apply what has been done in the past to further brush up on what has been done before are required. - The ability to analyze sales data and other data and consumer insights to develop plans. - Planning, drafting, and production of sales promotion products 2) Planning and execution of customer services and events (subscription services and membership programs) to increase customer loyalty - Planning and execution of customer services - Planning and execution of customer service and events (regular mail services and membership programs) to increase customer loyalty. 3) Assist in developing sales targets for mail order sales Qualifications Qualifications At least 5 years of experience in marketing or promotion/sales strategy and new projects.　 ∙ A native of the cosmetics, beauty or health care industry (not required, but may be difficult to obtain without experience). 　 Required Knowledge/Skills Experience in planning/marketing in the mail order business Planning skills (zero-based, or with the skills to learn from past cases and formulate a plan) Cross-functional collaboration skills and presentation skills (including document preparation) Stakeholder management skills Data analysis skills Data analysis skills ・Forecasting skills (a plus) Experience in editorial/production work (a plus) Direct marketing experience such as DM, newsletter planning, etc. (a plus) English proficiency (business level English conversation skills a plus) Required Leadership/Mindset/Personality Able to take on challenges with a positive mindset even in difficult situations. Good communication skills, flexible and not bound by stereotypes Able to analyze numbers and information such as sales and customer trends, and use the data to plan next actions. Able to focus on the customer's point of view ・Able to take the initiative and not be passive. ・A love of cosmetics and an interest in beauty and the latest information. We welcome people who meet the above criteria. Other information required for employment Employment Type: Permanent Place of Employment: Ebisu Head Office Frequency of working at home and coming to the office: Telecommuting system is available ======================================== Johnson & Johnson Family of Companies in Japan strongly recommends prospective employees to complete the COVID-19 vaccination before or as soon as after joining our company to prevent the spread of infection among our employees and people around them as well as our customers and the community we serve, and to ensure our responsibilities are sustainably fulfilled as a healthcare company (except for those who cannot vaccinated with underlying medical conditions and other circumstances). Johnson & Johnson announced plans to separate our Consumer Health business to create a new publicly traded company. The process of the planned separation is anticipated to be completed within 24 months, and it will be subject to legal requirements including consultation with works councils and other employee representative bodies, as required, and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of a new entity within New Consumer Health and your employment would be governed by New Consumer Health’s employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by New Consumer Health at an appropriate time and subject to any necessary consultation processes. ======================================== Primary Location Japan-Tokyo-To-Shibuya- Organization Dr. Ci:Labo Co. Ltd. Job Function Marketing Requisition ID 2206064777W