Commissioning Engineer – Integrated Detection Systems

Overview Rapiscan Systems is an industry leader in detection technology, providing inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology – or multiple X-ray technologies – to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence. Role Overview The Commissioning Engineer will focus on the integration of X-ray, CT and TRS (both Rapiscan and OEM technology) security products. This position is responsible for all aspects of product integration including, but not limited to service level responsibilities where an integrated system solution is being delivered which may also include, customer liaison, site visits and site surveys, engineering investigations, engineering design changes, project and technical documentation, stakeholder management and reporting, other stakeholder management as well as involvement in other special customer support projects. They will also be expected to behave in a way likely to enhance the Company’s reputation for providing ‘caring, effective, long-term product after sales support. Compliance with all company policies, procedures and guidelines is always essential. Responsibilities Working with Program management and OEM partners, engineering, Service Engineering, Tech-support, customer Project management and other internal resources as well as Customers, Integrators and other key stakeholders, work to plan and deliver integrated checkpoint and ADS solutions in a professional and efficient manner Provide expert product specific knowledge with respect to installation and integration into a high security environment. Provide a key liaison between the customer, engineering and program management and service to ensure a smooth installation, integration to the point of customer acceptance Engage other departments (Ops, QA, Eng, Supply Chain) as necessary to resolve assigned escalations. Facilitate the smooth transition of such issues to these departments and follow up aggressively to close out escalation cases. New Product Introductions/Entry Into Service – following established processes, take leadership role on assigned EIS Projects in ensuring new product launches are managed from start to finish to ensure a smooth entry into service Management of Corrective Actions – Provide expert assistance and as needed, prepare plans for Identified Corrective Actions and lead team to implement in the field. Create, manage, and resolve snagging lists and develop improvement plans Product Service Plans – Work with service management to create comprehensive plans and schedules to ensure Global Service Organization and distributor readiness for the launch of all integrated solutions. Write/Review integration plans and customized documentation to record each deployment. Prepare final configuration file for each installation and submit to configuration management. Installation Assistance – provide expert planning and on-site assistance to the Global Service Organization and distributors for complex or high-profile installations Engineering Change Orders ECOs– review and approve relevant ECOs on behalf of the global service organization when assigned. Write and submit ECOs pertaining to service requirements (Parts BOMs, Service Documentation, Service Tools/Equipment) International and Domestic Travel is required and will exceed 50% per annum. Qualifications Previous experience systems engineering and integration, min 5 years PLC programming and debugging skills Mainly: RSLogix,. Additional knowledge of Siemens & OMRON a plus Proficiency in IT Networking skills – LAN, WLAN, WAN, VPN Network Cyber security knowledge a plus Previous experience as a Field Service Engineer, min 5 years A recognized degree in a related subject or relevant experience in specific field Excellent communication skills – customer facing Highly proficient MS Windows/Office Desirable Qualifications Previous experience with Security Systems. e.g. Integration of X-Ray and / or CT based scanning systems Other detection instrumentation Previous experience with electronic and mechanical diagnosis and repair Previous experience with computer-based instrumentation systems as well as PLC programming Previous experience with Quality Processes 6-sigma qualification (green/black belt) or equivalent experience in Root Cause Investigative Processes Able to obtain a Security Clearance OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.