Sr. Project Manager

AutoNation Headquarters Position Summary: As a Sr. Project Manager develop and/or execute enterprise level projects that advance operational performance, marketing programs and key strategic initiatives. In this role you will work cross-functionally with sales, service, marketing, IT, and corporate functions as well as external partners. This includes regular interaction with senior leadership and aligned support teams. Responsibilities Manage and execute high level projects end to end, while driving activation and/or integration of all corresponding components. This includes leading documentation, process optimization and completion of defined deliverables. Define project milestones, tasks list and time duration as well as resource assignments and drive schedule adherence. Ensure project quality and consistency through a proactive data-driven approach to leading solution development and implementation. Effective stewardship of projects through risk mitigation, issue resolution and stakeholder engagement are considered a critical daily activity. Identify relevant sources, conduct analysis, and interpret large datasets to deliver actionable insights to key stakeholder groups. Develop and implement detailed and accurate reports to company management to both inform decision making and provide visibility into performance against key project objectives. Guide stakeholders through the planning process of defining clear requirements, deliverables, budgets, timelines and project scope accuracy to ultimately ensure business objective attainment. Conduct ongoing project breakdown analysis, process map and best practice documentation. Liaise proactively with IT, Digital, Marketing, Operations and aligned support teams to identify new areas of need. Facilitate discussions to determine how technology and automation development can best support the business. Effectively communicate project expectations to team members and stakeholders in a timely and clear manner. Identify and manage project dependencies while maintaining documentation and advancement of critical path tasks. Develop and maintain productive and progressive working relationships with defined stakeholders for each project. Demonstrate a natural curiosity, intellectual agility and acumen while engaging in a collaborative team environment. Conduct project evaluations, post-mortems, and drive process change to incorporate learning when necessary. Author and publish technical or project whitepapers as appropriate and approved. Key Stakeholder Groups: The Senior Project Manager has extensive and daily interaction across all corporate functions and field operations. She/He manages daily engagement with data and technology service providers to drive production and process effectiveness. This includes working across the store network with sales and service leaders. The ability to work effectively with internal and external - Director, VP and Executive levels is a core requirement Qualifications: BA degree required. Project Management Institute (PMI) Certification is highly preferred 5+ years of direct and progressive large-scale operations, marketing and/or IT project leadership experience (Call Center Operations experience a plus) 5+ years of direct related CRM, Tableau, Power BI, SQL, Database and Reporting Dashboard experience. 5+ years in developing project plans, stakeholder recruitment, leading collaboration sessions and reporting. 5+ years in people management, training, coaching, scheduling, budget and process improvement experience 3+ years of partner marketing implementation, operations and program administration experience or exposure Competencies: Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook) applications Proficient user of all major social media platforms (Facebook, Twitter, LinkedIn etc.) Proficient in Project Management, JIRA, Confluence and Business Case Design best practices Exceptional verbal, business writing, email, and social media communications capabilities Demonstrated problem solving, time management, organizational and documentation skills Experience working directly with technology, Legal, HR, Marketing and Finance departments Experience working with high volume and detailed processes KPIs and reporting dashboards Experience working in a highly collaborative cross functional team environment with deadlines Experience with issue resolution, solution design and driving cross functional project implementation Other: Must meet company’s requirements for employment Standard office environment Company Overview AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with