Site Specialist

«out the Team The Digital team focuses on delivering a superior customer experience on petsmart.com and our mobile app. The team also guides revenue and profit growth for the digital business. Digital team associates focus on delivering initiatives that help our pet parents find and discover products, bring enterprise priorities to life digitally, design new user experiences, build new features and capabilities, and manage key omni-channel programs. We work to showcase our brand digitally through the lens of expertise and love and to provide a personalized experience for our consumers. The team takes a data-driven approach and leverages quantitative and qualitative insights to optimize the experience and make business decisions. About the Job The Site Specialist (e-commerce) is essential in creating flawless execution of key digital merchandising strategies for our Web and App experiences. The Site Specialist will partner closely with the Site Merchandisers and other cross functional teams to understand data, align on priorities, and streamline activations. As an entry level associate on the Site Merch team, Site Specialists will be provided with hands-on learning opportunities and additional projects as warranted to ensure a developmentally rich experience. Content Authoring and Maintenance Organize and plan execution calendar Own content authoring via Content Management System Deliver customer experience through ongoing updates and maintenance of pages Internal Search Ownership Deliver ongoing internal search reporting with recommendations for optimization Implement optimization to improve conversion Proactively understand future search needs and develop action plans against priorities Item Findability Develop calendar for taxonomy and attribution updates based on business needs Partner with Site Merch, Buyers, and IT to manage necessary updates KEY COMPETENCIES attributed to creating service include, but are not limited to the following: Knowledge Skills and Abilities Passion for learning and openness to being coached Exhibit professional initiative and entrepreneurial initiative Highly organized and detail oriented Ability to manage tight deadlines in a fast-paced environment Excellent computer skills, including proficiency with Microsoft office applications, including intermediate capabilities with Excel and Word Basic understanding of leveraging data to make decisions EDUCATION and/or EXPERIENCE Bachelor’s Degree About the Culture Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet friendly environment, bring your pets to work! A work-life balance and family events such as movie nights, art events and holiday festivals “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers “Sit & Stay” Café serving fresh breakfast and lunch options Starbucks cart—productivity at its finest! “Lil’ Paws” learning center and onsite daycare facility Volunteer events with PetSmart Charities Learn more about
LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/ Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/ Explore PetSmart Benefits here: https://benefits.petsmart.com/