SharePoint Systems Administrator

Summary NJVC is seeking a SharePoint System Administrator to support a large enterprise IT contract. The SharePoint System Administrator will support infrastructure services, operations, and maintenance across multiple geographic locations and networks. Responsibilities Interact with customers to handle service inquiries and problems. Provide support for implementation, troubleshooting, and maintenance of IT systems. Distinguish isolated user problems from enterprise-wide application/system problems. work in a team environment to ensure mission needs are met and ensure the functionality of the capabilities of customers. Deploy, operate, and maintain SharePoint services, including load balancing, PKI authentication, and claims-based authentication as well as support site setup, permission management, troubleshooting, and service requests for customers as well as content and knowledge managers. ID ways for direct Identity Management/Authentication integration. Help migrate users to newer versions of SharePoint. Monitor enterprise SharePoint systems and critical services; conduct routine daily checks, deep dive analysis of incident trends, and assist with enhancing monitoring capabilities utilizing SCOM, SolarWinds, and/or Splunk. Conduct routine maintenance, patching, STIGs, and hotfixes on multiple SharePoint systems. Perform troubleshooting for backend SharePoint services to include authentication and database connectivity. Perform maintenance on sites and subsites. Help process asset library, risk database, and business rhythm calendar (Leidos best practice) to enhance SA for stakeholders. Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. Provide follow-up reports (technical findings, feedback, resolution steps taken) for Root Cause Analysis, engineering technical assessment, and process improvement initiatives. Support customer requirements in a 24/7/365 mission environment. Update operations and monitoring documentation for 24/7/365 IT Watch personnel. Other duties as assumed. Qualifications Bachelor's degree with 4+ years of relevant experience, Masters’s degree with 2+ years of relevant experience, Associate's with 8+ years of relevant experience, or High School Diploma with 10+ years of relevant experience Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP) Experience supporting multiple SharePoint farms in an enterprise-level SharePoint 2013 and later environment Experience with Tier 2 system administration and DevOps to include patch management, troubleshooting, and restoration of services of multiple SharePoint farms Experience with deploying SharePoint migration and upgrades, including SharePoint, Server, and SQL Databases 2016 or 2019 Experience in SharePoint PowerShell modules to configure and administer SharePoint and automate tasks Experience investigating and resolving SharePoint performance issues, such as front-end web server performance, indexing performance, and working with the Structured Query Language (SQL) Active TS/SCI Clearance The position requires a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief Knowledge, Skills and Abilities: Ability to work independently and yet be effective within a team setting. Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment. Demonstrate ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals. Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others. Excellent skills in Microsoft Word, Excel, and other Office applications. Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues. Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired. Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it.
NJVC, LLC